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Six Sigma (6 Сигма)

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Резюме

Что такое Six Sigma (6 Сигма)?

Six Sigma (6 Сигма) - методология управления качеством, которая предоставляет компаниям инструменты для улучшения возможностей их бизнес-процессов. Это повышение эффективности и уменьшение в отклонениях процессов ведут к уменьшению дефектов и повышению прибылей, морального состояния сотрудников и качества продукта. Это измерение качества и программа улучшения, которая была впервые представлена Mikel Harry и Motorola. Она ориентированна на контроль процесса в пределах 6 сигма (стандартных отклонений) от оси, или уровне 3.4 дефектов на миллион единиц продукции. Оно предполагает определение факторов, которые важны для качества в восприятии клиента. Она способствует снижению отклонений в процессах и улучшению возможностей, увеличивает стабильность и способствует созданию дизайна систем для поддержки целей 6 сигма.


Six Sigma (6 Сигма) 6 Σ

Модель Six Sigma (6 Сигма) - высоко дисциплинированный подход, который  может помочь компаниям сконцентрироваться на развитии и поставке бездефектных продуктов и услуг. Он основан на статистической работе Joseph Juran, американского ученого румынского происхождения в области управления качеством. Слово «сигма» является греческим символом, используемым для статистического измерения того, насколько данный процесс отклоняется от идеала (стандартное отклонение). Чем выше значение сигмы, тем ближе вы к идеалу. Одна сигма не очень хорошо; 6 сигма определяется как всего 3.4 дефекта на миллион. Основная идея Six Sigma (6 Сигма) состоит в том, что если вы можете измерить, сколько дефектов в процессе, вы может систематически вычислить то, как можно их исключить. Таким образом, вы можете достичь «бездефектности».

Японское происхождение Six Sigma (6 Сигма) связано с системой «поясов». Если вы новичок в области  Six Sigma (6 Сигма) и вы посещаете основной тренинг, то вы получаете зеленый пояс. Любой, кто возглавляет группу Six Sigma (6 Сигма) называется черным поясом. Наконец, есть специальная элитная группа, называющаяся мастерами черного пояса, которые контролируют черные поясы.


5 стадий в 6 Сигма. Процесс

Как правило, процесс 6 Сигма предполагает 5 этапов:

  1. Определение. Первым шагом в любом проекте 6 Сигма является уточнение проблемы и сужение ее масштаба таким образом, что измеряемые целевые показатели можно достигнуть в пределах нескольких месяцев. После этого собирается группа для того, чтобы рассмотреть процесс в деталях, предложить улучшения и внедрить эти рекомендации. В сфере производства менеджеры проекта обычно начинают с определения того, что представляет дефект и после этого устанавливают совокупность задач для снижения возможности их возникновения.
  2. Измерение. Во второй стадии проекта 6 Сигма, группа собирает данные и готовит их для крупномасштабного анализа.
  3. Анализ. Как только процесс составлен и задокументирован, и качество поддерживающих  данных проверено, группа 6 Сигма может начать анализ. Члены группы обычно начинают с  определения областей, в которых люди не действовуют так, как нужно, или с определения моментов, в которых сотрудникам не удается обеспечить эффективный контроль на каждом этапе.
  4. Улучшение. Рекомендации, решения и внедрение улучшения.
  5. Контроль. На заключительном этапе проекта 6 Сигма, группа создает средства контроля. Это позволяет компании поддержать и расширить масштаб преобразований.

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Форум

Обсуждения на форуме о 6 Сигма.


тема Six Sigma in an R&D context
Is it possible to use Six Sigma to improve the quality of R&D processes? Or do R&D activities naturally defy systematic improvement efforts?...
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Комментарии8 комментария
тема Six Sigma DMAIC and DMADV
Two Six Sigma sub-methodologies are called: DMAIC - Define, Measure, Analyze, Improve and Control, and DMADV - Define, Measure, Analyze, Design, Verify. They are both systematic, structured and fac...
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Комментарии4 комментария
тема Statistical Process Control (SPC): PPK versus CPK
According to many, Six Sigma is based on Statistical Process Control (SPC), a method of visually monitoring production processes. In Six Sigma, each business process must be measured and for this ofte...
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Комментарии5 комментария
тема The 5 x Why Method (The 5 Whys)
DESCRIPTION OF THE 5 WHY METHOD The "5 x why" method has been developed by Toyota to perform an iterative Root Cause Analysis of production-related problems. The "5 x why" method is one of the availa...
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Комментарии35 комментария
тема Focus of Six Sigma: The 6 Rights
Six Sigma management can focus on following 6 Right (Rights): - Right Support - Right Project - Right Road Map (DMAIC) - Right People (training) - Right Tools - Right Result (high performance, h...
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Комментарии1 комментария
тема Is Six Sigma Enough? (To Improve the Quality Level of an Organization...)
In order to improve a process, or to get a new standard or higher quality level in an organization, is 6 Sigma a good approach? My partners say that 6 Sigma is just for solving actual problems (d=def...
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Комментарии10 комментария
тема Six Sigma for Marketing
Six Sigma for Marketing (SSFM) is the newest Six Sigma variant. SSFM links interdependencies of strategic marketing, tactical & operational processes. It proactively drives growth (e.g., new offering...
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Комментарии1 комментария
тема Add Standardization to DMAIC Phases in Six Sigma (DMAICS)
In my experience I implemented the Six Sigma process following 6 instead of just 5 phases. The first five are the classical phases (DMAIC) for the analysis, solution implementation and solution effect...
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Комментарии2 комментария
тема Six Sigma in Medical Transcription
How can Six Sigma be used in the field of medical transcription? What are all the gradients that need to be worked on in medical transcription with Six Sigma?
Editor: Medical transcription is the p...
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Комментарии4 комментария
тема Differences Between Six Sigma and TQM
Although invented at Motorola, Six Sigma has been perfected at General Electric. GE is truly the home of Six Sigma. The factors differentiating Six Sigma from Total Quality Management are Six Sigma's:...
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тема Evaluating Six Sigma Project Leaders
How can I evaluate the talent of Six Sigma project leaders (presentation skill, answering, strategic thinking, and so on)? What grading and evaluation of the factors do you recommend?...
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Комментарии2 комментария
тема Disadvantages of Lean Six Sigma. Drawbacks
Hello! I am a student and I am trying to investigate why not every company is willing to implement Lean Six Sigma (LSS) in their environment. I found out that some of them say that it is: 1. Too expe...
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Комментарии1 комментария
тема Best Practices Lean Six Sigma in Social Care
I have been using Lean Six Sigma (I'm a Black belt) in Adult Social Care in the UK and to my knowledge I am the only person in the UK using this in this business area. It is proving to be extremely us...
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Комментарии2 комментария
тема Six Sigma Manufacturing Example
Businesses who are not very active in quality management most of the time have a process quality from 2 or 3 sigma. This means a failure of about 66.700 products per million opportunities. At first si...
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тема Quality Lessons in Dealing with Contractors
In the last 2 years I learned the following lessons working with Home Remodeling contractors. Lesson One: Be careful who you hire. Top contractors find and keep top craftsmen while contractors that d...
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Комментарии1 комментария
тема Six Sigma for Retail
What is best way to measure defects in a retail business in order to improve efficiency?...
Рейтинг7
 
Комментарии5 комментария
тема 6 Sigma Timeframe/Period
Hi..., I have a concern regarding the execution of 6 sigma... When a business has to move from one sigma level to another, for how long we have to measure and analyse and how long (approximately) does...
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Комментарии1 комментария
тема Six Sigma in Passengers Handling
How can Six Sigma be applied to passengers handling services in air transportation at an airport?...
Рейтинг5
 
Комментарии4 комментария
тема Six Sigma Black Belt Certification
I would like to know to what educational degree one can compare a Lean Six Sigma (L6S) Blackbelt certification? Thanks for your input....
Рейтинг5
 
Комментарии6 комментария
тема Six Sigma In Inbound Call Center
How can Six Sigma be used in an inbound call center? What are the basic parameters to be defined?...
Рейтинг5
 
Комментарии5 комментария
тема 7 Key Principles of Six Sigma
In brief, Six Sigma is a methodology that ensures quality processes are followed every time to reduce variations. The 7 key principles of Six Sigma The seven key principles of Six Sigma are: A...
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тема Next Step after Voice Of Processes have been Defined?
We have defined all the Voice Of Processes for our 6Ϭ Lean Manufacturing project. What should be our next step to construct a 6-Sigma Project charter in line with VOP?...
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Комментарии1 комментария
тема Organizational Development + Six Sigma or Lean
Have any of you integrated tools from Organizational Development with the use of Lean and Six Sigma. I would be interested to hear your reactions and experiences....
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Комментарии4 комментария
тема Should Six Sigma start after Lean Implementation?
My perception to Six Sigma is that it should start after Lean Implementation, at least basic (Stability Phase and Continuous Flow), then can go in parallel, since Lean helps set the standards and Six ...
Рейтинг3
 
Комментарии1 комментария
тема Good Practitioner Books on Lean - Six Sigma, S&OP?
Hi all, short question, currently I am working in a pure logistics field but would like to develop my supply chain knowledge further. Especially looking at job adverts the topic lean and Six Sigma are...
Рейтинг3
 
Комментарии1 комментария
тема Lean 6 Sigma in Laboratories
Hello, I want to know about Lean 6 Sigma in as I am laboratory supervisor. How can I use this approach to reach to high quality in my organization?...
Рейтинг2
 
Комментарии1 комментария

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Лучшие Лрактики

Темы для обсуждения с самым высоким рейтингом для обсуждения 6 Сигма. Здесь вы найдете самые ценные идеи и практические предложения.


🥇 3 Additional Six Sigma Levels
Besides the Sigma levels 1 to 6, we can actually also distinguish between 3 other levels of using Six SIgma: A. Use Six Sigma as a statistical measurement unit (comparable to degrees or dollars) B. ...
Рейтинг81
 
🥈 The Basis of Six Sigma? Statistics and Discipline
Many of the tools of Six Sigma (and the concept of lean manufacturing with which Six Sigma is most closely identified) can be found in statistical process control, total quality management, statistics...
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Комментарии2 комментария

🥉 Implementing Six Sigma: Roles
The following names (some are from martial arts) are used for Six Sigma professional roles: Sponsor - Senior executive who sponsors the overall Six Sigma Initiative. Leader - Senior-level executive ...
Рейтинг37
 
Комментарии5 комментария

тема Sustaining Momentum of Process Improvement over Time
Improving business processes using methods like Lean, Six Sigma and Agile often works well initially, however quite often the gains fade very quickly, according to recent research by Holweg and all. ...
Рейтинг15
 
Комментарии2 комментария

тема The Cost of Poor Quality: Tools for Effective Control & Reduction
Which Six Sigma tools are effective to determine and reduce the cost of poor quality (in the manufacturing sector)? Since there are lot of quality tools used in industries, selecting correct, effect...
Рейтинг14
 
Комментарии7 комментария

тема Tools for Finding Root Cause in 6 Sigma
Which tool is preferable in Six Sigma methodology to detect or find the root cause from special cause variation and then solve accordingly? And how to differentiate if the tool is suitable to use for ...
Рейтинг13
 
Комментарии7 комментария

тема Preparing Six Sigma: Requirements
In order for Six Sigma to be successful in an organisation, the concept should be embraced from the grass roots to top management. Involvement of all stakeholders should be emphasised, as data is gen...
Рейтинг12
 
Комментарии4 комментария

тема Evaluating Six Sigma Projects
How can I evaluate the quality of 6 Sigma projects (logical think, creative, right tools, effectiveness and so on). What grading and evaluation of the factors you recommend?...
Рейтинг12
 
Комментарии4 комментария

тема Six Sigma Effectiveness
Please, can someone evaluate the effectiveness of Six Sigma process improvement methodology....
Рейтинг11
 
Комментарии7 комментария

тема Hypothesis Testing in DMAIC Projects
Is hypothesis testing a must in DMAIC projects? Why (not)?...
Рейтинг11
 
Комментарии10 комментария

Эксперт Советы

Продвинутое понимание Six Sigma (Английский). Здесь вы найдете профессиональные советы экспертов.


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Subject

Six Sigma Implementation Principles

Implementing Six Sigma Succesfully
In the article 'Six Sigma - the route to business excellence' (Management Services, Winter 2005), John Morgan argues tha...
Subject

Six Sigma Approaches / Steps Compared

DMAIC, DMADOV, DMAEV, DABTL
Commonly Six Sigma projects focus on re-designing processes and systems and improving performance of existing systems. W...
Subject

Good Six Sigma Project Management

Six Sigma Project Characteristics
In their article 'Six Sigma in Service Organizations' (International Journal of Quality & Reliability Management, Vol. 2...
Subject

Hypothesis Testing in Lean Six Sigma Explained

SS Hypothesis Testing
How to do simple hypothesis testing in lean six sigma? How to simplify the basic roadmap in a hypothesis test? Using th...
Subject

6 Management Responsibilities in 6 Sigma

Six Sigma Implementation, Best Practices
The six imperative responsibilities top managers must take on in the early stages of a Six Sigma process: 1. Develop a ...
Subject

Human Sigma

Improving Employee-Customer Encounters
Although Six Sigma is an extremely powerful tool in manufacturing contexts, it falls short when it comes to the employee...
Subject

Six Sigma in Service Organizations

Benefits
According to Jiju Antony ('Six Sigma for Service Processes', Business Process Management Journal, Vol. 12, No. 2, 2005),...
Subject

How Six Sigma Supports TQM

TQM, Six Sigma
Forrest B.Green suggests in a paper called: Six-Sigma and the Revival of TQM that Total Quality Management (TQM) is unde...
Subject

Six Sigma Lessons Learned

Process Improvement of Six Sigma Projects
Although six sigma programs typically start of well, they all too often fail to have a lasting impact as participants gr...
Subject

Six Sigma in Service Organizations

Challenges and Difficulties
Although the adoption of a Six Sigma business strategy in service organizations can lead to considerable benefits, follo...
Subject

3 Critical Success Factors for Six Sigma Projects

Getting results out of a 6 Sigma project
3 Critical Success Factors of a Six Sigma project are: 1 Executive Engagement: - Support consistently the organization ...
Subject

3 Six Sigma Variants

Differences in Six Sigma Approaches
Behind the success of 3 major companies who innovatively applied Six Sigma in Supply Chain Management there are differen...
Subject

Measurement Systems Analysis (MSA)

Testing Measurement Systems, Improving Measurement Systems, Assessing Measurement Systems
WHAT IS MEASUREMENT SYSTEMS ANALYSIS (MSA)? MSA is a type of experiment whereby you measure the same item or object rep...
Subject

Generic Six Sigma Project Ideas

Identifying LSS Projects
Here are some general 6 Sigma project ideas: Reduce expenses at Reduce scrap Reduce downtimes or increase up...
Subject

Design for Six Sigma

Supply Chain & Quality
In addition to the two common key methodologies: DMAIC and DMADV of Six Sigma, there is another separate approach which ...
Subject

How to Make Value Stream Map? Tips

Making a Value Stream Map, Creating a Value Stream Map
Hi, here's a great explaining youtube clip on tricks for making a VSM. Enjoy!...
Subject

DMAIC Approach is Sequential, But...

Six Sigma Implementation
The DMAIC approach is designed to allow for flexibility and iterative work, if necessary. As more is learned through thi...
Subject

The DMAIC Process Step by Step Example

Six Sigma Implementation, DMAIC Process
In order to better illustrate the DMAIC process, consider the case of a janitorial company that wants to boost the calib...
Subject

Lean Six Sigma Programs

Driving Innovation
Based on an analysis of Caterpillar and other companies that used lean Six Sigma programs to drive broad-based innovatio...
Subject

CCR and CTQ

Six Sigma Method
What Key Overall Requirements are there? Requirements come from the customer (VoC) and the business (VoB), depending on...
Subject

Six Sigma Improvement Team Composition and Procedure

Six Sigma
Six Sigma teams should be multidisciplinary. The diversity of perspectives in the team which includes someone with exp...
Subject

Appropriate Sample Sizes in Six Sigma

Six Sigma
The first question faced by a statistical consultant, and frequently the last, is, How many subjects (animals, units) d...
Subject

Radical Innovations

Assessing Your Level of Preparedness
According to the article Using a Lean Six Sigma Approach to Drive Innovation by George Byrne, Dave Lubowe and Amy Blit...
Subject

Control Charts and Control Limits

Controlling the Process
Elements of a Control Chart There are three main elements of a control chart 1. A control chart begins with a time ser...
Источники Информации

Различные источники информации о 6 Сигма. Здесь вы найдете PowerPoints, видео, новости и т.д., чтобы использовать в своих собственных лекциях и практических занятиях.


Станица Excel

Six Sigma Dictionary (250 terms)

6 Sigma Terms
Short explanation of 250 six sigma terms. By Luis Garcia Guzman....
Презентация

Great Truths about Six Sigma

Introducing SIx Sigma
Humorous introduction to Six Sigma with cartoons from various cartoonists....
Статья

Six Sigma Explanation

Business Process Improvement
Definition of Six Sigma Six Sigma Best Practice Implementation framework Key Ingredients for a Successful Six Sigma ...
Станица Excel

Lean Assessment Tool

Lean / Six Sigma Assessment
Spreadsheet calculates current and future Lean and Six Sigma scores based on scoring in 28 criteria. Generates Lean Over...
Презентация

Six Sigma Intro

Introduction to SS
Introduction presentation by lakhanpalv....
Станица Excel

Y=f(x) + E

DMAIC Project Control
This document guides and helps you through the DMAIC process using the well known Six Sigma formula Y=f(x) + e....
Станица Excel

Six Sigma Calculator

Calculating DPM and PPM
Determine the process performance in terms of Defects Per Million (DPM) or Parts Per Million (PPM)....
Презентация

Business Process Management and Improvement: Six Sigma, BPR and (R)Evolutionary Change

Process Management, process Improvement, Business Process Reengineering, BPR, Six Sigma
Presentation about process management, particularly process modeling simulation and design. The presentation focuses on ...
Презентация

SS Origins and Destinations

Six Sigma and Sustainability
Presentation by Prof. Rick Edgeman explains DMAIC, DFSS, the role of 6 Sigma in biophysical sustainability, environmenta...
Презентация

Introduction to Project Quality Management

Quality Management, Project Quality Planning, Project Quality Assurance, Project Quality Control
Presentation about Project Quality Management. A large part of the presentation is about Six Sigma as a quality manageme...
Презентация

Overview Six Sigma

Six Sigma Method
Presentation defines Six Sigma as a disciplined, data-driven approach and methodology for eliminating defects in any pro...
Статья

8 Wastes Assessment and 5S Analysis in Office Environments

Lean, 5S , WASTE
In the office environment, our work does not take place on our desks, but on our computers and in our digital networks. ...
Презентация

Six Sigma Demystified

Powerpoint
MEASURE SIX SIGMA IMPROVEMENT METHODOLOGY A. Ask each Customer: What do you need from the service / product we provi...
Видео

Using the Whys Method

Six Sigma, Toyoda, Toyota, Lean Production, Root Cause Analysis
To solve a problem effectively, you need to drill down through the symptoms to the underlying cause. Sakichi Toyoda, one...
Статья

Plan for Every Part

Lean Production, Parts Management, Value Stream Mapping, Continuous-flow Manufacturing
Business Managers are making progress in realising flow as more they learn about VSM (Value Stream Mapping) and continuo...
Статья

Jidoka

Lean, HoT
Japanese manufacturing techniques have had a major affect on the approaches taken in manufacturing and management in man...
Статья

Continuous Sampling Planning

Sampling
The concept of continuous sampling planning originated in 1943 by Dodge. Known as CSP-1, continuous sampling is used whe...
Статья

Battle of Champions in Performance Improvement: Six Sigma versus Lean

Performance Improvement Lean Six Sigma
While both Six Sigma and Lean focus on waste reduction as a key aim (recognizing waste comes in many forms), this is the...
Презентация

Six Sigma Diagram

Quality Assurance
Download and edit this 12manage PowerPoint graphic for limited personal, educational and business use. Republishing in ...
Статья

Certifications from Various Accreditation Agencies

Six Sigma Certifications
The attachment gives an overview of existing Lean Six Sigma Certifications. When you want to find or become yourself a ...
Статья

Errors in Hypothesis Testing

Errors in Hypothesis Testing
An article with example how we can circumvent errors in Hypothesis testing. Setting the value of α is not automati...
Статья

A Guide to Control Charts

Applying Control Charts, Types of Control Charts
Control charts have two general uses in an improvement project. The most common application is as a tool to monitor proc...
Статья

Rolled Throughput Yield

Calculating Yield of a Process
Rolled Throughput Yield allows us to expose the "hidden factory" by providing visibility into the yield of each process ...
Статья

Sample Size Calculation

Calculating Sample Size, Determining Sample Size
The first question faced by a statistical consultant, and frequently the last, is: How many subjects (animals, units) d...
Статья

Design of Experiments (DOE)

Designing Experiments, Designing Statistical Experiments
Quality managers who understand how to apply statistical tools for Design of Experiments (DOE) are better able to suppor...
Статья

Six Sigma Capability Studies

Determining the Six Sigma Level
For many years industries have used Cp, Cpk, Pp and Ppk as statistical measures of process quality capability. Some segm...

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Сравните с: Kaizen (Кайдзен)  |  Deming Cycle (Цикл Деминга)  |  Scientific Management (Научные методы управления)  |  Решение проблем 8D  |  Value Chain (Цепочка приращения стоимости)  |  Just-in-time (Точно в срок)  |  Value Stream Mapping (Систематизирование потока ценности)  |  Value Engineering (Стоимостное Проектирование)  |  Hoshin Kanri - Policy Deployment (Разработка Стратегии)


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