Six Sigma[六西格玛]

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什么是六西格玛？

六西格玛是一项质量管理法，是企业改进生产流程、提高产品/服务质量的一项有效工具， 它能够降低企业流程差异、提升企业绩效，从而帮助企业提高产品质量、增加盈利、提升员工士气。 六西格玛法是由摩托罗拉公司的Mikel Harry开发的，并率先于摩托罗拉公司推广运用。 六西格玛法聚焦于企业的流程控制，严格将标准偏差值控制在六西格玛之内，即每一百万件产品中只有3.4件次品。 该方法还包括辨认顾客对于关键产品质量的认识和需求。 它通过减少流程偏差、提高生产性能、保持生产稳定性以及改进设计系统，来实现六西格玛目标。

六西格玛既是一个非常严格的质量目标，也是一项非常高效的质量管理手段，最终帮助企业生产和提供臻于完美的产品与服务。 六西格玛法的发明，得益于美国籍籍罗马利亚质量管理大师Joseph Juran所做出的大量统计性工作。 希腊字母“西格玛”（σ）在统计学上被用来测量一个流程与标准状态的偏离程度（标准偏差）。 西格玛数值越大，说明流程约接近于完美。 所以，当西格玛为1时， 则说明流程不是很好； 六西格玛，即西格玛值为6时，每百万单位只有3.4个次品，则说明流程接近完美。 六西格玛所反映的管理思想是，只要能够准确找出生产流程中的“次品”，就能够系统地把它们从流程中排除掉。 从而就能够实现“零次品”。

当你听说六西格“黑腰带”之类头衔的话，是不是感觉到有些日本味道？ 是的，如果你是个刚入门的六西格玛培训生，你就会像日本的柔道新手一样得到一条绿腰带，简称“绿带”（Green Belt）。 一个六西格玛团队负责人，通常要有一条黑腰带，简称“黑带”（Black Belt）。 还有一些更为专业的人士，负责督导和管理黑带，他们被称之为“黑带大师”（Master Black Belt）。

六西格玛法的步骤。 流程

一般，六西格玛法包括以下5个步骤：

1. 定义。 任何六西格玛项目的第一步都是找出和阐析质量问题，将问题控制在一个可以量度的有限范围内，从而使得最后能够在数月内实现既定的量度目标。 据此，形成六西格玛团队，对整个流程进行详细检查，提出改进建议，然后进行改正。 如果是个制造业项目，六西格玛项目经理会与项目所有者一道从定义次品成分入手，然后设立一系列降低次品发生的目标。
2. 测量。 六西格玛团队收集流程资料，为下一步深入分析做准备。
3. 分析。 一旦整个流程已为六西格玛团队所掌握，质量问题已为大量的实物证据所证明，六西格玛团队则开始对所掌握的数据材料进行分析。 六西格玛团队一般从分析这两个问题入手：找出生产人员为什么未能按照要求进行生产的原因；找出每一个流程阶段未能实施有效控制的原因。
4. 改进。 建议，决策，改进提高。
5. 控制。 作为最后一步，六西格玛团队设计控制机制， 帮助企业保持改进后的状态，并实现不断提高。

论坛 关于以下内容的论坛讨论：六西格玛。 Six Sigma in an R&D context Is it possible to use Six Sigma to improve the quality of R&D processes? Or do R&D activities naturally defy systematic improvement efforts?... 27   8条评论 Six Sigma DMAIC and DMADV Two Six Sigma sub-methodologies are called: DMAIC - Define, Measure, Analyze, Improve and Control, and DMADV - Define, Measure, Analyze, Design, Verify. They are both systematic, structured and fac... 18   4条评论 Statistical Process Control (SPC): PPK versus CPK According to many, Six Sigma is based on Statistical Process Control (SPC), a method of visually monitoring production processes. In Six Sigma, each business process must be measured and for this ofte... 18   5条评论 The 5 x Why Method (The 5 Whys) DESCRIPTION OF THE 5 WHY METHOD The "5 x why" method has been developed by Toyota to perform an iterative Root Cause Analysis of production-related problems. The "5 x why" method is one of the availa... 18   35条评论 Focus of Six Sigma: The 6 Rights Six Sigma management can focus on following 6 Right (Rights): - Right Support - Right Project - Right Road Map (DMAIC) - Right People (training) - Right Tools - Right Result (high performance, h... 16   1条评论 Is Six Sigma Enough? (To Improve the Quality Level of an Organization...) In order to improve a process, or to get a new standard or higher quality level in an organization, is 6 Sigma a good approach? My partners say that 6 Sigma is just for solving actual problems (d=def... 14   10条评论 Six Sigma for Marketing Six Sigma for Marketing (SSFM) is the newest Six Sigma variant. SSFM links interdependencies of strategic marketing, tactical & operational processes. It proactively drives growth (e.g., new offering... 13   1条评论 Add Standardization to DMAIC Phases in Six Sigma (DMAICS) In my experience I implemented the Six Sigma process following 6 instead of just 5 phases. The first five are the classical phases (DMAIC) for the analysis, solution implementation and solution effect... 12   2条评论 Six Sigma in Medical Transcription How can Six Sigma be used in the field of medical transcription? What are all the gradients that need to be worked on in medical transcription with Six Sigma? Editor: Medical transcription is the p... 11   4条评论 Differences Between Six Sigma and TQM Although invented at Motorola, Six Sigma has been perfected at General Electric. GE is truly the home of Six Sigma. The factors differentiating Six Sigma from Total Quality Management are Six Sigma's:... 11   Evaluating Six Sigma Project Leaders How can I evaluate the talent of Six Sigma project leaders (presentation skill, answering, strategic thinking, and so on)? What grading and evaluation of the factors do you recommend?... 9   2条评论 Disadvantages of Lean Six Sigma. Drawbacks Hello! I am a student and I am trying to investigate why not every company is willing to implement Lean Six Sigma (LSS) in their environment. I found out that some of them say that it is: 1. Too expe... 9   1条评论 Best Practices Lean Six Sigma in Social Care I have been using Lean Six Sigma (I'm a Black belt) in Adult Social Care in the UK and to my knowledge I am the only person in the UK using this in this business area. It is proving to be extremely us... 8   2条评论 Six Sigma Manufacturing Example Businesses who are not very active in quality management most of the time have a process quality from 2 or 3 sigma. This means a failure of about 66.700 products per million opportunities. At first si... 8   Quality Lessons in Dealing with Contractors In the last 2 years I learned the following lessons working with Home Remodeling contractors. Lesson One: Be careful who you hire. Top contractors find and keep top craftsmen while contractors that d... 8   1条评论 Six Sigma for Retail What is best way to measure defects in a retail business in order to improve efficiency?... 7   5条评论 6 Sigma Timeframe/Period Hi..., I have a concern regarding the execution of 6 sigma... When a business has to move from one sigma level to another, for how long we have to measure and analyse and how long (approximately) does... 6   1条评论 Six Sigma in Passengers Handling How can Six Sigma be applied to passengers handling services in air transportation at an airport?... 5   4条评论 Six Sigma Black Belt Certification I would like to know to what educational degree one can compare a Lean Six Sigma (L6S) Blackbelt certification? Thanks for your input.... 5   6条评论 Six Sigma In Inbound Call Center How can Six Sigma be used in an inbound call center? What are the basic parameters to be defined?... 5   5条评论 7 Key Principles of Six Sigma In brief, Six Sigma is a methodology that ensures quality processes are followed every time to reduce variations. The 7 key principles of Six Sigma The seven key principles of Six Sigma are: A... 4   Next Step after Voice Of Processes have been Defined? We have defined all the Voice Of Processes for our 6Ϭ Lean Manufacturing project. What should be our next step to construct a 6-Sigma Project charter in line with VOP?... 4   1条评论 Organizational Development + Six Sigma or Lean Have any of you integrated tools from Organizational Development with the use of Lean and Six Sigma. I would be interested to hear your reactions and experiences.... 3   4条评论 Should Six Sigma start after Lean Implementation? My perception to Six Sigma is that it should start after Lean Implementation, at least basic (Stability Phase and Continuous Flow), then can go in parallel, since Lean helps set the standards and Six ... 3   1条评论 Good Practitioner Books on Lean - Six Sigma, S&OP? Hi all, short question, currently I am working in a pure logistics field but would like to develop my supply chain knowledge further. Especially looking at job adverts the topic lean and Six Sigma are... 3   1条评论 Lean 6 Sigma in Laboratories Hello, I want to know about Lean 6 Sigma in as I am laboratory supervisor. How can I use this approach to reach to high quality in my organization?... 2   1条评论 开始一个新的论坛主题关于六西格玛 免费注册

训练课程关于六西格玛。 初级课程 进阶课程 专家课程

最佳实践 关于六西格玛的最高评价的讨论主题。在这里你会找到最有价值的思路和切实可行的建议。 🥇 3 Additional Six Sigma Levels Besides the Sigma levels 1 to 6, we can actually also distinguish between 3 other levels of using Six SIgma: A. Use Six Sigma as a statistical measurement unit (comparable to degrees or dollars) B. ... 81   🥈 The Basis of Six Sigma? Statistics and Discipline Many of the tools of Six Sigma (and the concept of lean manufacturing with which Six Sigma is most closely identified) can be found in statistical process control, total quality management, statistics... 62   2条评论 🥉 Implementing Six Sigma: Roles The following names (some are from martial arts) are used for Six Sigma professional roles: Sponsor - Senior executive who sponsors the overall Six Sigma Initiative. Leader - Senior-level executive ... 37   5条评论 Sustaining Momentum of Process Improvement over Time Improving business processes using methods like Lean, Six Sigma and Agile often works well initially, however quite often the gains fade very quickly, according to recent research by Holweg and all. ... 15   2条评论 The Cost of Poor Quality: Tools for Effective Control & Reduction Which Six Sigma tools are effective to determine and reduce the cost of poor quality (in the manufacturing sector)? Since there are lot of quality tools used in industries, selecting correct, effect... 14   7条评论 Tools for Finding Root Cause in 6 Sigma Which tool is preferable in Six Sigma methodology to detect or find the root cause from special cause variation and then solve accordingly? And how to differentiate if the tool is suitable to use for ... 13   7条评论 Preparing Six Sigma: Requirements In order for Six Sigma to be successful in an organisation, the concept should be embraced from the grass roots to top management. Involvement of all stakeholders should be emphasised, as data is gen... 12   4条评论 Evaluating Six Sigma Projects How can I evaluate the quality of 6 Sigma projects (logical think, creative, right tools, effectiveness and so on). What grading and evaluation of the factors you recommend?... 12   4条评论 Six Sigma Effectiveness Please, can someone evaluate the effectiveness of Six Sigma process improvement methodology.... 11   7条评论 Hypothesis Testing in DMAIC Projects Is hypothesis testing a must in DMAIC projects? Why (not)?... 11   10条评论

专家提示 关于Six Sigma（英语）的高级见解。在这里，您将找到专家的专业建议。 咨询技巧 教学技巧 实际实施技巧 Six Sigma Implementation Principles Implementing Six Sigma Succesfully In the article 'Six Sigma - the route to business excellence' (Management Services, Winter 2005), John Morgan argues tha... Six Sigma Approaches / Steps Compared DMAIC, DMADOV, DMAEV, DABTL Commonly Six Sigma projects focus on re-designing processes and systems and improving performance of existing systems. W... Good Six Sigma Project Management Six Sigma Project Characteristics In their article 'Six Sigma in Service Organizations' (International Journal of Quality & Reliability Management, Vol. 2... Hypothesis Testing in Lean Six Sigma Explained SS Hypothesis Testing How to do simple hypothesis testing in lean six sigma? How to simplify the basic roadmap in a hypothesis test? Using th... 6 Management Responsibilities in 6 Sigma Six Sigma Implementation, Best Practices The six imperative responsibilities top managers must take on in the early stages of a Six Sigma process: 1. Develop a ... Human Sigma Improving Employee-Customer Encounters Although Six Sigma is an extremely powerful tool in manufacturing contexts, it falls short when it comes to the employee... Six Sigma in Service Organizations Benefits According to Jiju Antony ('Six Sigma for Service Processes', Business Process Management Journal, Vol. 12, No. 2, 2005),... How Six Sigma Supports TQM TQM, Six Sigma Forrest B.Green suggests in a paper called: Six-Sigma and the Revival of TQM that Total Quality Management (TQM) is unde... Six Sigma Lessons Learned Process Improvement of Six Sigma Projects Although six sigma programs typically start of well, they all too often fail to have a lasting impact as participants gr... Six Sigma in Service Organizations Challenges and Difficulties Although the adoption of a Six Sigma business strategy in service organizations can lead to considerable benefits, follo... 3 Critical Success Factors for Six Sigma Projects Getting results out of a 6 Sigma project 3 Critical Success Factors of a Six Sigma project are: 1 Executive Engagement: - Support consistently the organization ... 3 Six Sigma Variants Differences in Six Sigma Approaches Behind the success of 3 major companies who innovatively applied Six Sigma in Supply Chain Management there are differen... Measurement Systems Analysis (MSA) Testing Measurement Systems, Improving Measurement Systems, Assessing Measurement Systems WHAT IS MEASUREMENT SYSTEMS ANALYSIS (MSA)? MSA is a type of experiment whereby you measure the same item or object rep... Generic Six Sigma Project Ideas Identifying LSS Projects Here are some general 6 Sigma project ideas: � Reduce expenses at� � Reduce scrap� � Reduce downtimes� or increase up... Design for Six Sigma Supply Chain & Quality In addition to the two common key methodologies: DMAIC and DMADV of Six Sigma, there is another separate approach which ... How to Make Value Stream Map? Tips Making a Value Stream Map, Creating a Value Stream Map Hi, here's a great explaining youtube clip on tricks for making a VSM. Enjoy!... DMAIC Approach is Sequential, But... Six Sigma Implementation The DMAIC approach is designed to allow for flexibility and iterative work, if necessary. As more is learned through thi... The DMAIC Process Step by Step Example Six Sigma Implementation, DMAIC Process In order to better illustrate the DMAIC process, consider the case of a janitorial company that wants to boost the calib... Lean Six Sigma Programs Driving Innovation Based on an analysis of Caterpillar and other companies that used lean Six Sigma programs to drive broad-based innovatio... CCR and CTQ Six Sigma Method What Key Overall Requirements are there? Requirements come from the customer (VoC) and the business (VoB), depending on... Six Sigma Improvement Team Composition and Procedure Six Sigma Six Sigma teams should be multidisciplinary. The diversity of perspectives in the team � which includes someone with exp... Appropriate Sample Sizes in Six Sigma Six Sigma The first question faced by a statistical consultant, and frequently the last, is, �How many subjects (animals, units) d... Radical Innovations Assessing Your Level of Preparedness According to the article �Using a Lean Six Sigma Approach to Drive Innovation� by George Byrne, Dave Lubowe and Amy Blit... Control Charts and Control Limits Controlling the Process Elements of a Control Chart There are three main elements of a control chart 1. A control chart begins with a time ser...

信息来源 有关六西格玛的各种信息来源。在这里，您将找到Powerpoint，视频，新闻等可用于您自己的讲座和讲习班。 Six Sigma Dictionary (250 terms) 6 Sigma Terms Short explanation of 250 six sigma terms. By Luis Garcia Guzman.... Great Truths about Six Sigma Introducing SIx Sigma Humorous introduction to Six Sigma with cartoons from various cartoonists.... Six Sigma Explanation Business Process Improvement Definition of �Six Sigma� Six Sigma Best Practice Implementation framework Key Ingredients for a Successful Six Sigma ... Lean Assessment Tool Lean / Six Sigma Assessment Spreadsheet calculates current and future Lean and Six Sigma scores based on scoring in 28 criteria. Generates Lean Over... Six Sigma Intro Introduction to SS Introduction presentation by lakhanpalv.... Y=f(x) + E DMAIC Project Control This document guides and helps you through the DMAIC process using the well known Six Sigma formula Y=f(x) + e.... Six Sigma Calculator Calculating DPM and PPM Determine the process performance in terms of Defects Per Million (DPM) or Parts Per Million (PPM).... Business Process Management and Improvement: Six Sigma, BPR and (R)Evolutionary Change Process Management, process Improvement, Business Process Reengineering, BPR, Six Sigma Presentation about process management, particularly process modeling simulation and design. The presentation focuses on ... SS Origins and Destinations Six Sigma and Sustainability Presentation by Prof. Rick Edgeman explains DMAIC, DFSS, the role of 6 Sigma in biophysical sustainability, environmenta... Introduction to Project Quality Management Quality Management, Project Quality Planning, Project Quality Assurance, Project Quality Control Presentation about Project Quality Management. A large part of the presentation is about Six Sigma as a quality manageme... Overview Six Sigma Six Sigma Method Presentation defines Six Sigma as a disciplined, data-driven approach and methodology for eliminating defects in any pro... 8 Wastes Assessment and 5S Analysis in Office Environments Lean, 5S , WASTE In the office environment, our work does not take place on our desks, but on our computers and in our digital networks. ... Six Sigma Demystified Powerpoint MEASURE � SIX SIGMA IMPROVEMENT METHODOLOGY A. Ask each Customer: What do you need from the service / product we provi... Using the Whys Method Six Sigma, Toyoda, Toyota, Lean Production, Root Cause Analysis To solve a problem effectively, you need to drill down through the symptoms to the underlying cause. Sakichi Toyoda, one... Plan for Every Part Lean Production, Parts Management, Value Stream Mapping, Continuous-flow Manufacturing Business Managers are making progress in realising flow as more they learn about VSM (Value Stream Mapping) and continuo... Jidoka Lean, HoT Japanese manufacturing techniques have had a major affect on the approaches taken in manufacturing and management in man... Continuous Sampling Planning Sampling The concept of continuous sampling planning originated in 1943 by Dodge. Known as CSP-1, continuous sampling is used whe... Battle of Champions in Performance Improvement: Six Sigma versus Lean Performance Improvement Lean Six Sigma While both Six Sigma and Lean focus on waste reduction as a key aim (recognizing waste comes in many forms), this is the... Six Sigma Diagram Quality Assurance Download and edit this 12manage PowerPoint graphic for limited personal, educational and business use. Republishing in ... Certifications from Various Accreditation Agencies Six Sigma Certifications The attachment gives an overview of existing Lean Six Sigma Certifications. When you want to find or become yourself a ... Errors in Hypothesis Testing Errors in Hypothesis Testing An article with example how we can circumvent errors in Hypothesis testing. Setting the value of α is not automati... A Guide to Control Charts Applying Control Charts, Types of Control Charts Control charts have two general uses in an improvement project. The most common application is as a tool to monitor proc... Rolled Throughput Yield Calculating Yield of a Process Rolled Throughput Yield allows us to expose the "hidden factory" by providing visibility into the yield of each process ... Sample Size Calculation Calculating Sample Size, Determining Sample Size The first question faced by a statistical consultant, and frequently the last, is: �How many subjects (animals, units) d... Design of Experiments (DOE) Designing Experiments, Designing Statistical Experiments Quality managers who understand how to apply statistical tools for Design of Experiments (DOE) are better able to suppor... Six Sigma Capability Studies Determining the Six Sigma Level For many years industries have used Cp, Cpk, Pp and Ppk as statistical measures of process quality capability. Some segm...

工具 有关 AABBCC 的有用工具六西格玛。 新闻 视频 简报   书比人好 学术的 更多

比较： Kaizen[改善]  |  Deming Cycle[戴明循环]  |  Scientific Management[科学管理]  |  8D Problem Solving[8D问题求解]  |  Value Chain[价值链]  |  Just-in-time[即时生产]  |  Value Stream Mapping[价值流程图]  |  Value Engineering[价值工程]  |  Hoshin Kanri[方针管理] - Policy Deployment[政策展开]

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