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Fikir Abere, Ethiopia
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BPR is needed in Ethiopia
I believe BPR is an important change management tool. It is a radical tool. You can't help or solve all the bureacratic mess created on customers with any other tools - be it Kaizen , TQM, etc.
That is why the Government of Ethiopia at all levels is using this tool to fight bureacracy and bring dramatic improvements in public service delivery.
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Tsegay Tafere, Ethiopia
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BPR in Ethiopian Government I feel that BPR is a panacea for the kind of sickness like the Ethiopian bureaucratic system is in. As the country is striving to get out of where she is now, it is a true means or tool to fundamentally rethink the status quo and bring dramatic improvement.
To this effect, I suggest that it has to be done with good knowledge. However, BPR is not rocket science. One should not be a top notch scientist in management in order to engage in it.
I believe that it is the pain that is the main driving force in reinventing the obsolete work process.
When I think of how it started, it was in the actual work and by the actual leaders of businesses with the intention of creating a responsive system. I don't think those people had been fully knowledgeable with BPR or so.
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Tamiru Zerihun, Ethiopia
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BPR-the remedy I believe that especially the poorest countries, like Ethiopia, can benefit from the BPR effort and output if they are able to carry it out wisely.
As a radical mechanism it is the only way to pull them out of their poverty within a relatively short time.
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El Cubano Chino, Ethiopia
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Successful BPR countries? From the current job culture our country Ethiopia can make a difference by establish a BPR. But it is useful if we stand positively (BPR leader, participants) and are knowledgeable of the process, so nobody will risk to be kicked out from the job. We must think about the improvement of the organization not about politics, ethnics and so on.
In which countries was BPR implemented and what were the main benefits of it?
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Terefe, Ethiopia
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BPR in Ethiopia needs an attitude / mental change but keep politics out! BPR is the most important factor for Ethiopia to bring radical change or development, because BPR needs an attitude / mental change in all aspects, but it is not politics. However to implement BPR fully the country must focus on the use of information and communication technology (ICT). Without IT, BPR will not implement as quickly or fully.
The authorities must not hesitate to use ICT, it will bring radical change if BPR is designed properly.
And please do not mix BPR with politics, BPR is science.
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Wondwosen Hailu, EthiopiaECS
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BPR is Useful Now and Then for any Country It is essential for any organization and country in some time interval like 20 to 25 years to conduct BPR. This will help them to assess the effectiveness and the connectivity between business units which have been set many years before with good or poor reasons, but are often unnecessary at this time.
Otherwise it is a human nature to feel secure living in the current environment even if there are some indicators that the system is performing poor.
That is why Ethiopia is committed to BPR at this time.
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Endris Umer, Ethiopia (EMI)
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BPR is the best tool for most of our problems in Ethiopia The extent and depth of bureaucracy in Ethiopian civil service organization is sometimes unbelievable. So BPR is, in my opinion, the best tool to start with. However, it needs honest actions. Are we ready to accept the consequence of BPR even if it affects our position/benefits in our organization (specially as a leader)? I doubt, here the reality is different! CAUTION ! We have to be commited to pull out ourselves from poverty no matter what BPR prings to our individual life.
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Dejenie Nigusie, Ethiopia
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Bahir Dar Univeristy will be a best model The need of change in Ethiopian higher institutions is unquestionable and BPR is the best option to bring the desiered change. So let's be optimist and work together.
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Abiyot, Ethiopia
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BPR in Ethiopia is Missing ICT Infrastructure BPR is the a fine tool in some business areas and in those countries which have ICT infrastructures. However, here in Ethiopia where we don't have ICT infrastructure, applying BPR to ALL businesses is going to be a failure.
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Abebe Bikila, Ethiopia
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BPR in Ethipia is abused BPR is politicized in Ethiopia and abused and I think that it won't bring about any change. Rather a political frustration between the government and the people.
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mahetem merawi Coach, Ethiopia
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BPR in Ethiopia has Shown Improvement BPR is implemented in different parts of the country. So far especially in Addis Ababa city at administration level, offices have already studied their processes and implemented for the last 1 and a half year. Services are given accordingly and customers are expressing their satisfactions.
More improvements will be observed as we move on the track. The BPR inititative should be strengthened.
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PK Lim CMC, PMC Management Consultant, Singapore
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First BPR Improvements in Ethiopia @Mahetem Merawi: maybe you could share some metrics used, and improvements achieved so far.
That would be really helpful to support the Ethiopian BPR effort. Thanks.
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