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Considerations Changing Organization Cultures

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Summary

"Because it entails introducing something new and substantially different from what prevails in existing cultures, cultural innovation is (...) more difficult than cultural maintenance. When innovation occurs, some things replace or displace others... People often resist such changes. They have good reasons to. The successful management of the processes of culture change or culture creation often entails convincing people that likely gains outweigh the losses".


In their excellent book "The Cultures of Work Organizations", Harrison Trice and Janice Beyer provide a number of ideas that you should remember and consider when you are changing the culture of an organization:


Eight considerations to keep in mind when changing organization cultures

  1. Capitalize on Propitious Moments. For example poor financial performance. Make sure people actually perceive the need for change.

  2. Combine Caution with Optimism. Create an optimistic outlook regarding what the change effort will bring.

  3. Understand Resistance to Culture Change. Both at the individual level [fear of the unknown, self-interest, selective attention and retention, habit, dependence, need for security] and at the organizational or group level [threats to power and influence, lack of trust, different perceptions and goals, social disruption, resource limitations, fixed investments, interorganizational agreements].

  4. Change Many Elements, But Maintain Some Continuity. For example identify the principles that will remain constant.

  5. Recognize the Importance of Implementation. Initial acceptance and enthusiasm are insufficient to carry change forward:

    • adoption
    • implementation
    • institutionalization.
  6. Select, Modify, and Create Appropriate Cultural Forms. Employing symbols, rituals, languages, stories, myths, metaphors, rites, ceremonies.

  7. Modify Socialization Tactics. The primary way that people learn the corporate culture is through the socialization process at the beginning of their employment. Because of that, if these socialization processes are changed, an organization's culture will begin to change.

  8. Find and Cultivate Innovative Leadership. Members are unlikely to give up whatever secure stability they derive from existing cultures and follow a leader in new directions unless that leader exudes self-confidence, has strong convictions, a dominant personality, and can preach the new vision with drama and eloquence.

Book: Harrison Trice and Janice Beyer - The Cultures of Work Organizations


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Forum

Forum discussions about Changing Organization Cultures.


topic Why you Should Change an Organizational Culture Slowly
You consistently hear lots of people talking about the need to change the culture of organizations. Technology-oriented people in particular stress the need to do so quickly, radically and even totall...
Rating44
 
Comments46 comments
topic The Leader's Role in Culture Change
The leadership in most cases craft and engineer the culture change. They need to demonstrate the aspects of the new culture. They begin to own and dispense the new ways. A new culture must be learnt a...
Rating26
 
Comments8 comments
topic Is Culture Change not Manipulating Employees?
Is this way of planned dealing with (changing) organization cultures not in fact a way to manipulate the work, minds and values of employees? If yes, is this manipulation allowed, as changing the cul...
Rating26
 
Comments16 comments
topic Organization Cultures Have to Change
Changing organizational cultures is indeed hard but there is no other way out as organizations exist to serve the interest of the society besides the mission of the respective organization. Technolog...
Rating12
 
Comments23 comments
topic What is Organisational Culture?
None of the post's here initially define what organisational culture is. To include it: "Communication and behaviour that reflects the virtues, values and beliefs of a group being considered". Then ...
Rating11
 
Comments5 comments
🔥 Shaping Organization Culture through Stories
We can also look at culture as the daily set of stories that people tell in a complex adaptive system. This means if you want to change the culture, change the system constraints that influence the st...
Rating7
 
Comments2 comments
topic Change in 3rd World Countries Vs. Developed World
Although change is a must in an international context, the importance varies in some parts of our world, specially in the 3rd world countries. Here, the speed of change is slow and sometimes there is ...
Rating7
 
Comments2 comments
topic Unoffical Leaders and Cultural Change
Managers must identify and ensure unoffical leaders have ownership in the cultural change process of the company. Unofficial leaders are those who have perceptions of authority or have natural leaders...
Rating1
 
topic Organizational Development and Organizational Culture
How are organizational development and organizational culture interrelated, of what value is the knowledge of this interrelationship to managers?...
Rating0
 
Comments2 comments

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Best Practices

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🥇 How can we MEASURE Mindset Change?
To successfully change an organisation, one major step is often to change the mindset of the people. I am curious to your insights / knowledge: 1. How can we measure the improvements made on changing...
Rating68
 
Comments81 comments

🥈 How to Change Bad Norms or Behaviors of your Team?
I read an interesting article about changing bad norms or behavior. Suppose you're appointed as a new manager of a team that isn’t working hard enough or that is otherwise behaving in an objectionable...
Rating29
 
Comments28 comments

🥉 Changing Organization Cultures: What is the Critical Element to Start?
When you study the political culture of a country for instance, USSR from Tsarist Russia it took a revolution to change a culture. The only thing that revolutionaries forget is the innate culture of p...
Rating29
 
Comments27 comments

topic Engage People in Vision, Strategy and Culture Change
Some very interesting observations and insights here. I agree totally that the people within the organization have to be engaged in its vision and strategy - and to find their place in it - and how th...
Rating8
 
Comments7 comments

topic Culture Change and Coalitions
The drive for control of scarce resources forces a political frame in the process of a culture change among groups with diverse interests. The dominant coalitions (old guards, stewards, partisans) pla...
Rating8
 
Comments8 comments

topic Organizational Culture and Intellectual Capital System
According to Stewart (1997), intellectual capital (IC) consists of information, intellectual property, intellectual material, knowledge and experience that can be utilized to create wealth. Schein (1...
Rating7
 
Comments20 comments

topic Changing Culture Through Working on TRUST
It is my conviction that in practice changing a culture in a wanted direction starts and ends with the creation of trust-based relations between people and within teams. Trust results in better commun...
Rating7
 
Comments7 comments

Expert Tips

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Subject

Concerns Against Change and their Remedies

Change Management, Organizational Change
According to Ken Blanchard in the article “Mastering the Art of Change” (Training Journal, January 2010), it is importan...
Subject

Leadership Strategies for Change

Initiate, implement, develop and sustain change
In response to the high rate of change failure, Ken Blanchard and his team have developed the Blanchard Leading Through ...
Subject

Establishing an Organizational Culture of Perpetual Crisis

Corporate Culture Best Practice
An interesting article in the issue of Fortune (Sept. 5, 2005, no. 15) explains how Jong-Yong Yun, CEO of Samsung, is re...
Subject

Strategies to Change Employee Habits, Hearts and Heads

Changing Organization Cultures
According to J.E. Kee and K.E. Newcomer ("Why Do Change Efforts Fail? What Can Leaders Do About It?", The Public Manager...
Subject

Other Organization Culture Frameworks

Comparing Organization Culture Constructs
One reason so many constructs have been proposed is that organizational culture is so vast and inclusive in scope. Came...
Subject

Pitfalls and Best Practices in Culture Change

Changing Organizational Cultures, What to DO and what NOT
According to Jon Katzenbach and Ashley Harshak ("Stop Blaming Your Culture", strategy+business, Spring 2011, Issue 62), ...
Subject

Key Success Factors when you're Designing your Change Management Program

Best Practices, Change Management, Organizational Change
In their article "Making Change Happen, and Making It Stick" (published in the online edition of strategy+business, Dece...
Subject

3 Stages of Cultural Change

Creating Cultural Change with Strategic Intent
In his 1994 paper "Leadership and Strategic Intent" Charles E. Smith identified three main stages in the process of cult...
Subject

Building an Organizational Coaching Capacity

Developing an Organizational Coaching Capacity, Learning Organization, Developing Coaching as an Organizational Capacity
COACHING ON AN INDIVIDUAL LEVEL In their book "Trillion Dollar Coach: Lessons for Managers", Google's Schmidt, Rosenber...
Subject

How Transforming an Organization Culture is Like Treating an Addiction

Organizational Culture Change, Transformation of Company Culture
Ferrazi (2014) argues that changing organization cultures and treating drugs addiction have a lot in common. Indeed this...
Subject

What Change Agents Should I Use?

Change Management, Organizational Change, Turnaround Management
When choosing between internal or external change agents, organizations should consider following advantages and disadva...
Subject

Why is Changing an Organization Culture So Hard? The ASA Model (Schneider)

Organization Culture, Culture Change, Corporate Culture, Change Management, Recruitment
Why is changing an organization culture so difficult? Because, once it is established, a culture has the tendency to str...
Subject

Key Behaviors of Innovative Organizations

Innovation Management, Culture Change, Organizational Change, Innovative Culture, Organizational Culture
Many large-scale attempts to make organizations more innovative are experiencing organizational inertia, barriers and/or...
Subject

How Should CEOs Manage and Communicate the Main Messages?

Strategic Communication, Leader Skills, Communication Skills, Leader Perspective
Inspiring the organisation to create a better future is arguably the ultimate mission of any leader or CEO. That's why a...
Subject

7 Mechanisms to Change Corporate Cultures

Change Management, Organizational Change, Culture Change
Management can choose from this menu of actions to change a problematic corporate culture: 1. Making a compelling case...
Subject

A Closer Look at How Change and Innovation Decisions are Made

Decision-making on Organizational Change, Innovation Decision-making, Contingent, Participative Decision-making
Kim, T (2015) elaborates on decision making on "non-routines" or innovations. According to him, non-routines can be seen...
Subject

The 7C Framework for Successful Personal and Professional Change

Personal Change, Professional Change, Personal Transition, Professional Transition, Embracing Change
In the article 'Managing Yourself: How to Embrace Complex Change", Brimm (2015) provides a framework of seven C’s that c...
Subject

PROs and CONs of a Strong Corporate Culture

Corporate Culture Change, Change Management, Organizational Change
Implementing a significant change is generally easier when the corporate culture is not strong. By strong Corporate Cult...
Information Sources

Various sources of information regarding Changing Organization Cultures. Here you will find powerpoints, videos, news, etc. to use in your own lectures and workshops.


Presentation

Management Across Cultures: Managing in a Global Context

Cross-Cultural Management, Cultural Dimensions, Cultural Intelligence, Multicultural Teams, Global Leadership, Global HR
This presentation consist of six sections that together form an extensive description of management across cultures. The...
Video

Your Organization Needs to Change its Strategy Implementation Method

Strategy Execution, Strategic Change, Change Management, Strategy Implementation
Dr. John Kotter explains most clearly how the rate of change of events, technology, globalization, products and markets ...
Presentation

How to Manage Creativity in Organizations

Innovation Management, Managing Creativity, Managing Creative People, Fostering Creativity in Organizations, Creativity
This presentation elaborates on the management of creativity in organizations, and includes the following sections: 1. ...
Presentation

Organizational Culture and Critical Theory

Organizational Culture
A detailed presentation, explaining Organizational Culture and Critical Culture. A description of Organizational Cultu...
Article

Culture, Cultural Competence, Cultural Intelligence and the CQ

Cultural Intelligence
This presentation is a good introduction to culture and contains three large sections: Culture, Cultural Competenence an...
Video

What is Corporate Culture? 4 CEOs Share their Views

Corporate Culture, Organization Culture, Organizational Culture, Starter for Training / Workshop
Arkadi Kuhlman (ING), Tony Hsieh (Zappos), Bernie Marcus (Home Depot), Shelly Lazarus (Ogilvy & Maher) share their views...
Video

How to Build a Global Organizational Capability?

MNCs, Multinationals, Multinational Companies, Globalization, International Leadership Development, Cultural Intelligenc
A. How to build a global leadership group in which people can cope with the complexity of working globally? 1. Re...
Video

Dealing with Strong Resisters

Dealing with Resistance to Change, Change Management, Training, Workshop
Dr. John Kotter gives remarkable advice on dealing with "No, No, People" (strong resisters in change initiatives). Acco...
Video

Introduction to Organizational Culture

Initial Understanding of Organizational Culture and Why it Matters to an Organization
Daniel Denison explains what an organizational culture is and why this own unique identity matters to an organization. H...
Video

The Importance of Adapting to Change

Change Management, Need to Change, Change Management
Dave Weber reveals that Charles Darwin never said that the strongest of the species survives. What he actually said was...
Presentation

Changing Org Culture

Change Management, Leadership
Presentation by Amanda Singleton about how CC can be changed and what is the role of leadership. Slide titles include: ...

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Compare with the Eight Considerations towards Changing Organizational Cultures:  Levels of Culture  |  Culture Types  |  Cultural Intelligence  |  Organizational Memory  |  DICE Framework  |  Change Management Iceberg  |  Servant-Leadership  |  Appreciative Inquiry  |  Positive Deviance  |  Change Phases  |  Six Change Approaches  |  Force Field Analysis  |  Core Group Theory  |  Planned Behavior  |  Organizational Learning  |  Leadership Continuum  |  Change Model Beckhard  |  Contingency Theory  |  Groupthink  |  Spiral of Silence  |  Forget Borrow Learn  |  RACI  |  Positive Deviance


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