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Three Levels of Culture
(Schein)

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Summary

Cultures surround us all. Cultures are deep seated, pervasive and complex.


Yet, according to Edgard Schein, we cannot understand Organizational Learning, development and planned change, unless we consider culture as the primary source of resistance to change.

Furthermore, if managers do not become conscious of the cultures in which they are embedded, those cultures will manage them. Cultural understanding is desirable for everybody, but it is essential for leaders if they are to lead.


With his Three Levels of Culture, Edgard Schein has provided an important contribution to defining what organizational culture actually is.


What are the Three Levels of Culture?

Edgard Schein Three Levels of Culture Defining organizational culture

Schein divides organizational culture into three levels:

  1. Artifacts. These "artifacts" are at the surface, those aspects (such as dress) which can be easily discerned, but are hard to understand.
  2. Espoused Values. Beneath artifacts are "espoused values" which are conscious strategies, goals and philosophies.
  3. Basic Assumptions and Values. The core, or essence, of culture is represented by the basic underlying assumptions and values, which are difficult to discern because they exist at a largely unconscious level. Yet they provide the key to understanding why things happen in a particular way. These basic assumptions form around deeper dimensions of human existence such as the nature of humans, human relationships and activity, reality and truth.

In his 1992 classic book: "Organizational Culture and Leadership", Schein defines the culture of a group: "A pattern of shared basic assumptions that the group learned as it solved its problems of external adaptation and internal integration, that has worked well enough to be considered valid and, therefore, to be taught to new members as the correct way to perceive, think, and feel in relation to those problems".


In a more recent 1996 publication Schein defines organizational culture as: "the basic tacit assumptions about how the world is and ought to be that a group of people are sharing and that determines their perceptions, thoughts, feelings, and, their overt behavior".


Schein (1992) acknowledges that - even with rigorous study - we can only make statements on elements of culture. We cannot explain culture in its entirety. Schein recommends the following approach for inquiring about culture: iterative, clinical, similar to a therapeutic relationship between a psychologist and a patient. The disciplined approach by Schein to culture stands in contrast to the way in which culture is treated in some of the popular management magazines.
 

Book: Edgard Schein - Organizational Culture and Leadership


Special Interest Group

Three Levels of Culture Special Interest Group.


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Forum

Forum discussions about the Three Levels of Culture.


topic How to Choose and 'Live' the Right Organizational Values?
Values are being revisited in many organisations - yet few manage to select the right values and then anchor them in their culture as virtues. Often because they simply don't know how. Other causes of...
Rating17
 
Comments25 comments
topic Factors in Organizational Culture?
What main factors are making up or influencing the culture of an organization?...
Rating17
 
Comments13 comments
topic Three Levels of Culture by Sathe
Who actually developed the three levels of culture: is it Sathe (1985) or Schein (1992)? According to Sathe, the three levels of Culture are: 1. Manifest level, 2. Expressed value level and 3. Bas...
Rating14
 
🔥 Corporate Principles / Organizational Principles
Below I briefly explain what are Corporate Principles (CPs) and what are they used for. I welcome any comments, tips and experiences... What are Corporate Principles? Definition and Demarcation To b...
Rating14
 
Comments6 comments
topic The Denison Culture Model
Caroline J. Fisher in Employment Relations Today, Summer 2000, in her article, "Like it or Not... Culture Matters" describes Denison's Culture and Effectiveness Model: 1. Mission - the degree to whi...
Rating13
 
Comments3 comments
topic The Role of Culture in Innovation and Organisational Learning
Corporate culture also influences organisational learning and innovation. An interesting opinion by Schein is that, because the very concept of the organisation involves some restriction of individua...
Rating10
 
topic The Impact of Covid-19 on Company Culture
There is a social impact of the Covid-19 pandemic as it requires social distancing and security. Employees are often required to work from home. And when they have meetings, like with other company st...
Rating9
 
Comments15 comments
topic Edgar Schein: Born: March 5,1928 Died: January 26, 2023
In his 94 years, Edgar Schein gave us many memorable quotes. Here are few that resonated with me. "Most of my important lessons about life have come from recognizing how others from a different cul...
Rating5
 
Comments1 comments
topic From Employee Culture to Organization Design
Organizations who designed themselves in accordance with their employee culture are more and more successful and long sustaining....
Rating5
 
Comments3 comments
topic The Distinction Between Organizational Culture and Organizational Climate
People tend to view these two concepts as the same and use them interchangeably. I believe that there is a difference between both. Could anyone please make a distinction between them?...
Rating5
 
Comments3 comments
topic Will Artificial Intelligence Affect the Culture of your Organization?
We all know that employee involvement in the management (decision-making) of the company is helpful to form a good workplace culture, as long as their achievements are properly recognized. At this tim...
Rating4
 
Comments4 comments
topic Creating a Good Working Environment and Culture
It is very important to create a working environment in a company for the employees to feel not stressed and to be motivated. The working environment has a physical component, but also a non-physical ...
Rating4
 
Comments4 comments
topic The Influence of Organizational Culture and Intellectual Capital on the Management Accounting System as well as the Corporate Performance
The above research topic has been conducted among companies listed in the Indonesia Stock Exchange (IDX). The Intellectual Capital is divided into its sub-components: Human, Structural, Social and Tec...
Rating3
 
Comments2 comments
topic A Culture of Voice for Millennials
Millennials are those typically born between 1980 and before 1995. They outnumber the Gen-X and Baby Boomer population in the workplace since 2018. The Millennial generation value and prioritize job ...
Rating3
 
Comments3 comments
topic Steps to Guard Against Cultural Risks
A proper corporate culture can be a competitive advantage of a company and usually is considered a very important asset. But sometimes it can also become a liability and cause a cultural crisis. A cul...
Rating3
 
topic The X Factor that can Make your Corporate Culture Great: Quiddity
The X factor that will really differentiate your culture is unique for each company. Some X factors that are often used include transparency, a culture of trust, and put people first. They are all to ...
Rating3
 
Comments2 comments
topic How Does Globalization Impact (Organizational) Culture?
Globalization has various cultural consequences. Robert Holton (2000) in his article "Globalization's Cultural Consequences", The Annals of the American Academy of Political and Social Sciences, argue...
Rating3
 
topic Write Down the Unwritten Rules of your Organization's Culture
According to Jocelyn Goldfein, "Culture is the behavior you reward and punish". In other words, behavior will shape culture. Behavior that is based on unwritten rules will often determine the course o...
Rating2
 
topic How can Organizational Culture Lead to Company Performance?
Sorensen (2000) found that if an organization maintains a strong culture by demonstrating a well integrated and effective set of specific values, beliefs, and behaviors, then it will perform at a HIGH...
Rating2
 
Comments2 comments

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Best Practices

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🥇 The Influence of Organizational Structure/Design on an Organisation's Culture
Organizational structure and design will (always) influence an organisation's culture. I have been researching the topic and quite frankly can't find any contradicting theory or thesis stating otherw...
Rating14
 
Comments5 comments

🥈 WHEN to Develop a Company Culture?
Nowadays in our global world anybody has an opinion about what company culture means and why it's important. But in the view of McKinnon, it's premature to focus on building a world-class culture bef...
Rating12
 
Comments21 comments

🥉 Influence of External Environment on Organizational Culture
To what extend does the external environment influence the 3 levels of organizational culture?...
Rating5
 
Comments3 comments

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Subject

Reasons for Shared Beliefs and a Homogeneous Corporate Culture

Why does Homogeneity Develop?
According to a 2005 Paper by Eric Van den Steen on Shared Beliefs and Corporate Culture, there are two main reasons why ...
Subject

Establishing an Organizational Culture of Perpetual Crisis

Corporate Culture Best Practice
An interesting article in the issue of Fortune (Sept. 5, 2005, no. 15) explains how Jong-Yong Yun, CEO of Samsung, is re...
Subject

Strategies to Change Employee Habits, Hearts and Heads

Changing Organization Cultures
According to J.E. Kee and K.E. Newcomer ("Why Do Change Efforts Fail? What Can Leaders Do About It?", The Public Manager...
Subject

Pitfalls and Best Practices in Culture Change

Changing Organizational Cultures, What to DO and what NOT
According to Jon Katzenbach and Ashley Harshak ("Stop Blaming Your Culture", strategy+business, Spring 2011, Issue 62), ...
Subject

Other Thinkers on Corporate Culture

Different Approaches
After Schein's work on Organizational Culture, economic literature on this topic has been growing steadly: - Kreps (199...
Subject

Key Behaviors of Innovative Organizations

Innovation Management, Culture Change, Organizational Change, Innovative Culture, Organizational Culture
Many large-scale attempts to make organizations more innovative are experiencing organizational inertia, barriers and/or...
Subject

Why is Changing an Organization Culture So Hard? The ASA Model (Schneider)

Organization Culture, Culture Change, Corporate Culture, Change Management, Recruitment
Why is changing an organization culture so difficult? Because, once it is established, a culture has the tendency to str...
Subject

How Culture Levels Explain Failures in Organizational Learning and Innovation

Improving Organizational Learning, Organizational Innovation, Changing Organization Cultures
Schein (as cited by Bertagni et al., 2010) tries to elaborate on the question why organizational innovations often fail ...
Subject

Organodynamics: the 3 Laws at the Basis of Performance in Organizations

Strategic Performance Management, Leadership, Corporate Mission, Corporate Culture
Sherwood (2014) introduces the concept of organodynamics, a concept that explores the level of performance that can be a...
Subject

7 Mechanisms to Change Corporate Cultures

Change Management, Organizational Change, Culture Change
Management can choose from this menu of actions to change a problematic corporate culture: 1. Making a compelling case...
Subject

The Importance of Culture in Organizational Performance

Organizational Culture, Corporate Culture, Employee Behavior, Organizational Performance
John Connolly, former CEO of Deloitte UK, argues that one of the most critical determinants of organizational performanc...
Subject

PROs and CONs of a Strong Corporate Culture

Corporate Culture Change, Change Management, Organizational Change
Implementing a significant change is generally easier when the corporate culture is not strong. By strong Corporate Cult...
Information Sources

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Presentation

Organizational Culture and Critical Theory, Including Schein

Organizational Culture
A detailed presentation, explaining Organizational Culture and Critical Culture. A description of Organizational Cultur...
Presentation

Management Across Cultures: Managing in a Global Context

Cross-Cultural Management, Cultural Dimensions, Cultural Intelligence, Multicultural Teams, Global Leadership, Global HR
This presentation consist of six sections that together form an extensive description of management across cultures. The...
Video

Edgar Schein on the Role of Macro and Micro Cultures in Corporations

Appreciating the Role of National and Occupational Cultures in Corporate Cultures
Interview with Professor Emeritus, MIT, Edgar Schein on corporate cultures in which he explains that we need to increasi...
Article

Reasons for Merger Failures

mergers, synergies, information, uncertainty, organizational culture
This paper by Albert Banal_estanol and Jo Seldeslachts proposes an explanation as to why some mergers fail, based on the...
Article

Organizational Culture and Effectiveness:Can American Theory Be Applied in Russia?

Organizational Culture, Effectiveness, Russia, Transition Economies
This paper by Carl F. Fey and Daniel R. Denison examines the link between organizational culture and effectiveness for f...
Presentation

Introduction to Organizational Culture and Climate

Organizational Culture, Organizational Climate
Presentation about organizational culture and climate, including the following sections: 1. Learning objectives 2. Bas...
Article

Building the Helping Relationship

10 Principles for Facilitative Consultancy
Superb article by MIT Professor and OD consultant Edgar H. Schein in which he concludes that: "... The decisive factor ...
Article

Organizational Cuture and Relationship Skills

Corporate culture, alliances
While both the strategic management and the network literature recognize the importance of inter-firm relationships for ...
Video

Corporate Diversity and Inclusion

Cross Functional Team, Organizational Culture, Globalization, Organizational Change, HRM, Cultural Dimensions
In this introduction video, top managers of Skanska share their vision on Diversity and Inclusion and the strategic impo...
Video

What is Corporate Culture? 4 CEOs Share their Views

Corporate Culture, Organization Culture, Organizational Culture, Starter for Training / Workshop
Arkadi Kuhlman (ING), Tony Hsieh (Zappos), Bernie Marcus (Home Depot), Shelly Lazarus (Ogilvy & Maher) share their views...
Article

The Characteristics of a High Performance Organisation

Characteristics, Core Competence, Corporate Culture
Under the pressure of ever increasing demands of the external environment and stakeholders, organizations are more and m...
Article

Culture, Cultural Competence, Cultural Intelligence and the CQ

Cultural Intelligence
This presentation is a good introduction to culture and contains three large sections: Culture, Cultural Competenence an...
Video

Introduction to Organizational Culture

Initial Understanding of Organizational Culture and Why it Matters to an Organization
Daniel Denison explains what an organizational culture is and why this own unique identity matters to an organization. H...
Presentation

Organizational Culture and Leadership

Organizational Culture, Leadership
Comprehensive presentation by W. Baker-Thompson, explaining the concept of Organizational Culture according to Schein wi...
Presentation

Three Levels of Culture Diagram

Organizational Culture
Download and edit this 12manage PowerPoint graphic for limited personal, educational and business use. Republishing in ...

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Compare with Three Levels of Culture:  Contingency Theory  |  Change Management Iceberg  |  Culture Types  |  Changing Organization Cultures  |  Change Phases  |  Force Field Analysis  |  Core Group Theory  |  Spiral of Silence  |  Groupthink  |  Planned Behavior  |  Knowledge Management (Collison & Parcell)  |  Organizational Memory  |  Organizational Learning  |  Leadership Continuum  |  Cultural Intelligence  |  Forget Borrow Learn


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