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RACI Method | RACI Roles | RACI Model | RACI Process

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Summary

What is the RACI model?

The RACI model is a relatively straightforward tool that can be used for identifying roles and responsibilities during an organizational change process. Obviously, transformation processes do not work automatically or autonomously. People have to do something so that the change of the processes will happen. Therefore it is useful to describe what should be done by whom so that a transformation process will happen.
 

In stead of the terminology RACI, sometimes also the concepts RASCI or RASIC are used.


RASCI chart RACI chart

The meaning of the abbreviation RACI. Acronym

  • R  =  Responsible. Person owns the problem / project.
  • A  =  to whom "R" is Accountable. He or she must sign or approve the work before it is OK.
  • S  =  can be Supportive. Can provide resources or can play a supporting role in implementation.
  • C  =  should be Consulted. Has information and/or capability necessary to complete the work.
  • I  =  should be Informed. Must be notified of results, but need not be consulted.

The technique is typically supported by a RACI chart (see figure) which helps to discuss, to agree, and to communicate the roles and responsibilities.


Steps in a RACI process

  1. Identify all of the processes / activities involved and list them at the left hand side of the chart.

  2. Identify all of the roles and list them along the top of the chart.

  3. Complete the cells of the chart: identify who has the R, A, S, C, I for each process.

  4. Every process should preferably have one and only one "R" as a general principle. A gap occurs when a process exists that has no "R". An overlap occurs when multiple roles exist that have an "R" for a given process.

  5. Resolve overlaps. Every process in a role responsibility map should contain only one "R" to indicate a unique process owner. In the case of multiple R's, there is a need to further detail the sub processes, to separate the individual responsibilities.

  6. Resolve Gaps. Where no role has been identified that has the "R" for a process, the individual with the authority for role definition must determine which existing or new role is responsible. Update the RASCI map and clarify the role with the individual that assumes that role.


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topic The Ratio of A to R's has to be in Balance
My recent experience is that quite often too many "R's" are identified in sales positions. Even if the sales people do their best, they are likely to underperform when they are not given adequate ass...
Rating14
 
Comments2 comments
topic The RACI Technique for Business Analysts
The role of a Business Analyst within the project environment is to engage with a multitude of stakeholders (technical and business people) about their requirements and needs for a considered solution...
Rating12
 
Comments10 comments
topic DACI Matrix Instead of RACI
What I use as an acronym is DACI: D - Doer, A - Accountable C - to be Consulted, I - to be Informed. Using the D instead of the R - Responsible, eliminates the confusion between these two roles w...
Rating10
 
topic What is RASIC? Definition
After deliberating too much on support versus consult, we use the "S" to mean support, including providing supporting information or capabilities. And the "C" to mean "Consult" for the controlling do...
Rating10
 
Comments1 comments
topic PP Stand Point in Agile Methodology
Hi, could anyone help me to understand the project manager's stand point in agile methodology where every individual in the delivery team has to be aligned with RACIs?...
Rating7
 
Comments1 comments
topic Synonyms of RACI Chart
You may also encounter the term Accountability Matrix or Responsibility Matrix or CIDA Matrix (Consult, Inform, Doer, Accountable)....
Rating4
 
🔥 CAIRO Roles | RACIO Matrix
In my opinion, CAIRO is more complete: O stands for Omit, concerning incompatible roles. The extra O improves governance. Everything else is good, provided it is lived within the organization and doe...
Rating3
 
Comments1 comments
topic Corporate Level RACI: Authority Matrix
We are trying to define a corporate level authority matrix, the RACI model was submitted and discussed in high level, but the argument is that RACI model is used for projects. I am confused, kindly a...
Rating3
 
Comments1 comments
topic The PSCI Model on Role Clarity
Whats the difference between RASCI and PSCI Model? PSCI stands for: P - Primary S - Shared C - Contributory I - Informed My understanding is it's used to achieve role clarity (clarifying who is ...
Rating2
 
topic RASCI for Construction Company
Hi Everybody, did anyone use this technique for construction processes, say constructing a large building or construction, to distribute the responsibilities between the different company roles? Can...
Rating2
 
Comments1 comments
topic Responsibility versus Accountability
Lately I have been thinking about the difference of responsibility and accountability... Would like to listen to view points and thoughts... Here's mine: Responsibility - I refer responsibility as us...
Rating0
 
Comments1 comments

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🥇 The big plus of using RACI
Without finding persons who agree to be responsible and/or accountable for an action, the day-to-day demands of our busy jobs will quickly win from the original good intentions we had at the moment th...
Rating24
 
Comments2 comments

🥈 Books and Articles on RACI Method
Hi, I need information about existing books (literature) on RACI methodology....
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Comments3 comments

🥉 History of RACI - Who Invented it?
I have been using the RACI technique for some time (applying it to my work in information quality and data governance). I am currently writing a book and wanted to include the RACI technique as it ap...
Rating11
 
Comments5 comments

topic How do I Create a List of All Processes in a Company?
Hi everybody, I'm a new intern of a company and I need to develop a roles and responsibility matrix. My question is: how could I list all the processes within the whole company? I'm trying to do it t...
Rating8
 
Comments6 comments

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Subject

Vertical RACI Analysis

RACI Review
If you find for any role: * Lots of R's: Can or needs this person stay on top of so much? Can the decision/activity be ...
Subject

Horizontal RACI Analysis

RACI Review
If you find in any activity: * No R's: Is the job getting done? Some roles may be awaiting approval, consultation or in...
Subject

Extended RACI Variants

Project Management, Assigning Responsibilities
CAIRO or RACIO is another RACI-variant. The O meaning Omitted or Out of the Loop. Sometimes used to specify that certain...
Subject

Most Advanced Forms of RACI

Project Management, Assigning Responsibilities
More specific is: RASCI-VS. - The 1st S stands for Supportive - The V stands for Verifies - The 2nd S stands for Sig...
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RACI presentation

Project Management
Good presentation on many aspects of the RACI method....
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Introduction to RACI

Basic Understanding of the RACI Definitions
Introduction to the RACI tool which is aimed at strengthening accountability and decision-making practices in teams. The...
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RACI Diagram

Assigning Project Responsibilities
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Compare with the RACI model (RACI method, RACI Roles):  Brainstorming  |  Force Field Analysis  |  Gantt Chart  |  Forget Borrow Learn  |  Change Management Iceberg  |  Change Model Beckhard  |  DICE Framework  |  Changing Organization Cultures  |  Dimensions of Change  |  Root Cause Analysis  |  Kepner-Tregoe Matrix  |  Leadership Styles  |  SMART  |  CSFs and KPIs  |  IPMA Competence Baseline (ICB)


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