IJsberg van Verandermanagement

Kenniscentrum

De IJsberg van Verandermanagement van Wilfried Krüger is een sterke visualisatie van wat over het algemeen de essentie is van verandering in organisaties: het behandelen van barrières.

De bovenkant van de ijsberg

Volgens Krüger overwegen vele veranderingsmanagers slechts de bovenkant van de ijsberg: Kosten, Kwaliteit en Tijd („Issuemanagement“).

Onder de oppervlakte van de ijsberg

Maar onder de oppervlakte van het water zijn er nog twee extra dimensies van het Veranderingsmanagement en van de implementatie:

• Het Management van Percepties en Geloven, en
• Power (Macht) en Politiek Management.

Welke soort barrières zich voordoen, en welke soort Implementatie Management bij gevolg nodig is, hangt af van:

1. het soort Verandering

     - alleen harde dingen (informatiesystemen, processen) raken „slechts“ de oppervlakte,

     - de zachte dingen (waarden, denkrichtingen en mogelijkheden) zijn diepgaander.

2. de toegepaste Veranderingsstrategie

     - revolutionaire, dramatische verandering zoals in Business Process Reengineering (Herontwerpen van Bedrijfs Processen)

     - opeenvolgende, incrementele verandering zoals in Kaizen-filosofie

Mensen die betrokken zijn bij Verandering

• Tegenstanders hebben zowel een negatieve algemene houding ten opzichte van verandering ALS als een negatief gedrag naar deze bepaalde persoonlijke verandering. Zij moeten door Management van Percepties en Overtuigingen worden gecontroleerd om hun meningen zo ver mogelijk te veranderen.
• Promotors aan de andere kant, hebben zowel een positieve generieke houding ten opzichte van verandering EN zij zijn positief over deze specifieke verandering voor henzelf. Zij halen voordeel uit de verandering en zullen deze daarom steunen.
• Verborgen Tegenstanders hebben een negatieve generieke houding ten opzichte van verandering, hoewel zij de verandering op oppervlakkig niveau schijnen te steunen („Opportunisten“). Hier is Management van Percepties en Geloven noodzakelijk om hun houding te veranderen, ondersteund door informatie (Issue management).
• Potentiële Promotors hebben een generieke positieve houding ten opzichte van verandering, maar om bepaalde redenen zijn zij (nog) niet overtuigd van deze bepaalde verandering. Macht en Politiek management schijnt in dit geval passend te zijn.

Omgaan met verandering

Krüger zegt dat het algemene management een permanente taak en uitdaging heeft om met verandering om te gaan. Oppervlakkig Issue Management kan alleen resultaten op een niveau bereiken dat consistent is met de acceptatie die onder de oppervlakte ligt. De basis van Change Management ligt in zowel de inter-persoonlijke als in de gedragsdimensie en in de normatieve en culturele dimensie, en is onderworpen aan Macht en Politiek Management en aan het Management van Percepties en Geloven.

Artikel: Wilfried Krüger - Implementation: the Core Task of Change Management, CEMS Business Review, Vol. 1, 1996

Boek: Michael A. Beitler - Strategic Organizational change

Boek: Linda Ackerman Anderson, Dean Anderson - The Change Leader's Roadmap

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Best Practices De best beoordeelde onderwerpen over Verandermanagement (ijsberg). Hier vindt u de meest waardevolle ideeën en praktische suggesties. 🥇 Reasons and Motives to Resist Change I'm trying to collect a list of all motives for resistance to change by employees. Henk Kleijn and Fred Rorink in their book 'Change management' indicate that there are multiple psychological motives... 44   43 reacties 🥈 The ADKAR model by Prosci The ADKAR model by Prosci (1998) helps to deal with the people dimension of change. It can be used to: 1. Diagnose employee resistance to change. 2. Help employees transition through the change proc... 31   6 reacties 🥉 What are the Reasons for Change? Why do we really need change in the first place? What are the sources / reasons for the need to change?... 19   5 reacties Hidden Resistance to Change It is very important to recognize that the most powerful resistance does NOT come from those who openly disagree with you. For such people you can easily ague it out with them and know where the proce... 18   3 reacties What Leadership Style Reduces Resistance? The importance of employees being committed to change cannot be underestimated nowadays, since more and more organizations are operating in a dynamic environment, both internally and externally. How ... 18   19 reacties What Punishment for Unwilling Employees? My question is this: when an organization wants to bring change in the organization, we know that if employees are in favour of the change then we reward them and if they are not then they are punched... 15   11 reacties Create Involvement and Communicate the Strategic Need to Change Changes in general are difficult and, in most cases, we live them more like a threat than an opportunity. As we all know, these resistors are not random, but part of the deep survival mechanism that h... 14   14 reacties Characteristics of Organizations That are Open to Change To what extent should an organisation be open to regular change management initiatives. Are certain types of organisations more receptive to successful change management than others? What characterize... 11   5 reacties Automatic Defense Mechanisms to Change What I think is that human beings are reluctant for change by nature. When there is a change taking place around themselves, they will either cope with that or else the automatic defense mechanism wil... 11   4 reacties

Expert Tips Geavanceerde inzichten over Change Management (Iceberg) (Engels). Hier vindt u professionele adviezen van deskundigen. Consultancy-tips Onderwijstips Praktische implementatietips I'll never use the term 'Resistance to Change' again Resistance to Change is a Defensive Attitude... I am working as a change manager in a German IT company. Somebody advised me the other day to read an article about resi... Addressing Concerns Against Change and their Remedies Change Management, Organizational Change, Turnaround Management According to Ken Blanchard in the article “Mastering the Art of Change” (Training Journal, January 2010), it is importan... Personal Networks of Successful Change Agents Leading Major and Minor Change Initiatives Organizational change is often difficult to achieve because it disturbs the hierarchical structures and the way to accom... Leadership Strategies for Change Initiate, implement, develop and sustain change In response to the high rate of change failure, Ken Blanchard and his team have developed the Blanchard Leading Through ... Understanding Why Resistance Occurs Why Acknowledging the Power of Employees is Important The concept of bases of social power is very important for organizations in the context of change initiatives. The sour... Key Success Factors when you're Designing your Change Management Program Best Practices, Change Management, Organizational Change In their article "Making Change Happen, and Making It Stick" (published in the online edition of strategy+business, Dece... Role of Recruiting in Organization Culture So Hard? The ASA Model (Schneider) Organization Culture, Culture Change, Corporate Culture, Change Management, Recruitment Why is changing an organization culture so difficult? Because, once it is established, a culture has the tendency to str... What Change Agents Should I Use? Change Management, Organizational Change, Turnaround Management When choosing between internal or external change agents, organizations should consider following advantages and disadva... The Need to Communicate the REASONS for Change Change Management 1072 survey contributors commented on how improve their chances of thriving, by communicating in ways that build trust a... Assessing the Risks of Change and the Organization’s Capacity for Change Leading Change In their book "Transforming Public and Nonprofit Organization – Stewardship for Leading Change", James Edwin Kee and Kat... Critical Leadership Skills Tackling the Six Stages of Concern In order to tackle all six stages of concern mentioned by Ken Blanchard in the article “Mastering the Art of Change” (Tr... Six Crucial Mind Shifts for Strategy Execution / Implementation Change Management, Strategic Change, Resistance to CHange, Strategy Implementation Speculand (2009) suggests six mind shifts that people should consider when they're implementing new strategies in organi... Strategic Change: Why, What, When, Who and How Preparing Strategic Change If we need to change strategically, we need to think about why, what, when, who and how: - Why do we want to change? - ... The 7C Framework for Successful Personal and Professional Change Personal Change, Professional Change, Personal Transition, Professional Transition, Embracing Change In the article 'Managing Yourself: How to Embrace Complex Change", Brimm (2015) provides a framework of seven C’s that c... The Role of the CEO in Strategic Change Initiation Communicating Strategic Change In management literature the role of the CEO in formulating and implementing strategic change has often been emphasized....

Informatiebronnen Diverse informatiebronnen betreffende Verandermanagement (ijsberg). Hier vindt u powerpoints, video's, nieuws etc. om te gebruiken in uw eigen lezingen en workshops. 22 Best Practices in Change Management Change Management, Organizational Change Presentation starts with short introduction of managing organizational change and then outlines 22 best practices in cha... The Nature and Complexity of Organizational Change Change Management, Organizational Change Presentation about organizational change. The presentation discusses and highlights the complexity and multi-dimensional... Dealing with Strong Resisters Dealing with Resistance to Change, Change Management, Training, Workshop Dr. John Kotter gives remarkable advice on dealing with "No, No, People" (strong resisters in change initiatives). Acco... Avoiding Resistance: Communicate Organizational Change to Affected Audiences Organizational Change, Change Management, Change Communications This presentation elaborates on the process of communicating change towards those affected by the change. The presentati... Tips for Successful Change Management Initial Understanding of How to Manage Change Successfully Gavin Wedell explains that to change one's organization, one must change one's inner being. In today's world market con... Effective Change Leadership and Management: Principles, Frameworks and Tools Change Management, Change Leadership Comprehensive presentation on leadership and management in a change context. 1. Introduction and Overview 2. What is t... What is Change Management? Initial Understanding of Change Management In this video Elissa Farrow from About Your Transition explains the relatively new concept of Organizational Change Mana... Professor Evans Explains Why Fast Change Requires New Ways of Learning and Thinking Action Learning, Coping with Change, The Need of Change, The Need for New Ways of Learning In this historic video Action Learning Professor Reg Evans shows that it is very important to understand that today's ra... Dealing with Resistance to Change Change Management, Resistance to Change This presentation focuses on resistance to change and ways to overcome or prevent it. The presentation has good graphics... Resistance to Change and Its Management Change Management, Resistance to Change, Change Resistance This presentation focuses on a specific dimension of change management, namely the management of resistance to change of... Managing Organizational Change Change Management, Leading Change, Organizational Development This is a presentation about the ways to manage change. The presentation includes the following sections: 1. Introducti... Change Management in an Information Technology / IT Context Change Management, Information Systems Planning, Information Systems Architecture, Information Systems Implementation This presentation provides information about the planning and implementation of change, focusing on a context of informa... Managing Organizational Change and Managing Stress Organizational Change; Change Management; Stress Management Presentation about organizational change with a special emphasis on stress management. The presentation includes the fol... Evaluating Organizational Change: Approaches, Reasons, Types and Processes Change Management, Success of Organizational Change, Organizational Learning This presentation elaborates on how to evaluate organizational change. The presentation includes the main known approach... The X Model of Employee Engagement Employee Engagement, Organizational Commitment, Amployee Attitude Organizations aim for success. And so do employees. But individuals (employees, executives, managers) have their own def... The Importance of Adapting to Change Change Management, Need to Change, Change Management Dave Weber reveals that Charles Darwin never said that the strongest of the species survives. What he really said was t... Article by Krüger 1 Change Management Part 1 of the article by Wilfried Krüger in De Wit and Meyer's Strategy: Proces, Content, Context. Used with permission.... Role of Leadership in Change Management Change Management, Leadership Clear presentation about the tasks of leaders in change management by N.H. Amer. First there is an outline of the person... Change Management Iceberg Diagram Resistance to Change Download and edit the 12manage PowerPoint model for limited personal, educational and business use. Republishing in int... Article by Krüger 2 Change Management Part 2 of the article by Wilfried Krüger in De Wit and Meyer's Strategy: Proces, Content, Context. Used with permission....

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Vergelijk met de IJsberg van Verandermanagement: Vergelijking voor Verandering |  Veranderen van Organisatieculturen  |  Vergeet Leen Leer  |  Veranderingsfasen  |  Appreciatief Onderzoek  |  Positieve Deviatie  |  DICE-Raamwerk  |  Krachtenveldanalyse  |  Kerngroeptheorie  |  Bases van Sociale Macht  |  MSP  |  PMMM  |  Gepland Gedragtheorie |  Herontwerpen van Bedrijfsprocessen  |  Kaizen  |  Dimensies van Verandering  |  Zeven Eigenschappen  | Cultuurniveaus  |  Cultuurtypes  |  RACI

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