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Mellacheruvu Adi Saasthry Director, India
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The 4C's of an Ideal Project Manager
To be excellent, a project manager should be:
- Communicative - Communication is the artery of any project and information is the blood that should flow seamlessly. The PM has to be communicative to all levels of the organization who are involved. It is not just to be communicative, but communicate effectively the right information at the right time to all the stakeholders of a project.
- Collaborative - Projects are a joint intellectual effort of many minds. The PM should lead any activity in a project and should take a collaborative approach. For example when adopting this approach, the PM is involving the client in project activities from the beginning, indirectly getting a buy-in. It becomes easier for the client to take decisions in any activity and overall it saves time in the project.
- Committed - This can make or break lots of decisions and has a tremendous impact on the project, and on the relationships and trust between the PM and various other constituents. A PM, once committed to a deliverable or a milestone, can never go back. By sticking to a commitment he builds relationship and trust.
- Creative - Customers are quenched with creative meaningful ideas that help them to meet the business or competitive market needs. The PM should be in the forefront with creativity in dealing with client’s problems or requirements. Also, he should be creative in leading the team. Problems do creep in a project, but the PM should be creative with array of new ideas to deal with them.
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Foure-Joopen Helga, France
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Add Extra C's: Coordination and Concentration The four C's indicated above could perhaps be complimented by two others which are:
- Coordination, and
- Concentration in a horizontal and vertical sense.
In this way, the manager's issue is oriented to organizational behaviour as well.
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Peruch Management Consultant, Belgium
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The Ideal Project Manager is a Leader Mr Saasthry,
I like your points, what you tell us is that a good project manager should also be a leader...
I can agree with that, because a leader manages processes, and not projects.
Creativity, communication, collaboration are processes, and not projects. Commitment is an internal state, so not a project either.
I tried to explain your vision with some rationale for our readers. But you're right.
Best wishes for 2012.. It's still time...!
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Leonard Stewart, United States
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Add Extra C: Cool I would add another C: Cool, as in cool under pressure.
A PM must respond to many pressures with aplomb and consistency... another c.
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Asad Ali Manager, Pakistan
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Add Extra C: Caring Agreed, but I would add yet another C for Caring, because it is one of the most important sources for motivating the team.
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alice fernandes, Kuwait
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Establishing an Ideal Project Team Very good points are listed but very rare to find all of these in one person. Every person has some strong areas and some weak areas.
Hence when a project manager is selected, an assessment should be done of his strong points and weaknesses, and then a supporting team should be selected to cover for his weaknesses.
Then only can we have a good, successful project.
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Shankar Lakkaraju, India
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Caring / Empathy @Asad Ali : I agree with Caring; without empathy towards "your" team nothing can be achieved. Feel that the team is working for you not for the company. I think this will take you a long way.
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Mohamed Hisham, Sri Lanka
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The Ideal Project Manager It becomes clear reading the above that the subject of project management includes team work, leadership and motivational factors.
All these attributes are contributing factors to leading a project well.
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umesh bahadur, India
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Add Extra C: Couragious Great. I would like to add courage in taking decisions and to stand up to criticism when things do not turn up as planned.
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Frank Yost, United States
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Leadership @Asad Ali : I could not agree with you more. People are losing sight of what it means to be a true leader. What a lot seem to fail to grasp is that by taking care of those that work for you, you are ensuring your success.
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Macil Eddy, United States
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Add Extra C: Centered What about centered as in centered on the end goal, and not the project itself.
It seems that failed projects I have studied failed in part because the project itself became the primary focus and not the means to the goal.
This causes ballooning projects that overran budgets and defined scopes and never realized the goal intended.
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isaiah Accountant, Kenya
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Extra C: Cost Effectiveness Cost effectiveness is also key. Cost-time tradeoffs are to be considered. For example, certain processes can be expedited at an incremental cost, but keeping overall cost within target.
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Madan Gopal Agarwal Business Consultant, India
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Behavioural Traits for a Good Project Manager Good and useful summary of behavioural traits for a good project manager.
As such, any job needs technical / functional traits like knowledge, skill and expertise on one hand (collectively, referred to as capability) and behavioural traits and inclination (generally referred to as willingness) for its successful completion.
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Prof. Dr. Karl Kuhn, Azerbaijan
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4 C's are Good, But Other Qualities are Needed as Well I agree that these are prerequisites supporting project management excellence.
But they are not sufficient, because there is a need for some other qualities to become excellent too, i.e. time management, goal orientation etc.
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wil son chnyamurindi Zimbabwe
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To Succeed as a Project Manager Over and above all else, the PM should visualise the goal, motivate himself/herself through interim targets, stay focused and determined; not be afraid of failure, and be an integral part of the team.
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Tom Smulders Business School Marketer, Netherlands
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The 4C's of a Project Manager Very good points, I wish I had realized it earlier in my career. I understand now what the reason is that my company stayed too small over the years.
Especially, the first point (communication) counts for me the most.
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Mark Song Manager, China
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Add Extra C: Customer Oriented I would like to add another C: customer-oriented. Sometimes most PMs would like to focus on products developing and training and packaging and product brand, but most of the PM's activities they should be customer oriented and always focus on the customer instead of focusing on the products they already have.
When they know their customers, they will know how the products should be, what the brand stands for, how the marketing strategy should be developed, and how the product strategy should be developed.
Ed: Mark, your point is valid, but seems to be included in #2. Collaborative...
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aurelian cojocaru, Romania
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Project Manager should be C-L-E-A-R To complete the picture, there is also the CLEAR acronym for a project manager:
- Credibility - you have it or you'll never succeed!
- Leadership
- Evaluating - with fairness
- Advices - whenever asked
- Responsibility for the results
I believe this complements the 4C's as prerequisites for a PM.
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Ioannis Chassiotis, Greece
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Requirements for Effective Project Manager The above mentioned 4C's can equally apply to effective management & leadership in general.
And of course, project management requires qualities of effective management and leadership.
On top of thi...
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James Kimani Mwaura Manager, Kenya
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Project Management Tools On a basic level, the project manager should also be able to use tools for project management such as Microsoft Office / Visio etc. for proper documentation, coordination....
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Shadrack Ashibo Atanda, Kenya
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Project Manager Traits I totally agree with the above C's.. enlightening! If I had known all this earlier, then my organization would have been further!...
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Rannona A Rantao, South Africa
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Project Manager and Transformational Leadership I agree with the various comments on the required C's as ideal traits for a project manager.
I'd like to emphasize that the project manager as a hand-on manager should lean more towards transformatio...
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Roller Saint Pierre, Haiti
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Ad Extra C: Culturally Oriented What about "culturally oriented". A PM must understand the organizational culture in which he is operating. There are multiple relationships between the project and its environment.
A project can fai...
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Robin Lahiri, United Kingdom
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On Extra C: Centered on Goals @Macil Eddy: I couldn't agree more.
In many organisations, especially where "project management" becomes a way of life or raison d'ętre for some teams, the project acquires a life of its own that has...
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Mohd Alduwaihees Strategy Consultant, Kuwait
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Add Extra C: Candid I would like to add another c (candid) telling the truth in evaluating the different stages of the project. Also candid and nice in his/her treatments and communications with his/her coworkers, peers ...
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Marco Brandimarte Project Manager, Italy
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Add Extra C: Coherent Coherence increases reliability of relationship and leadership. If a PM is coherent, it's easier for his staff to follow his guidelines: his energy is more effective.
Ed: thanks Marco, your Coher...
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Nzuza, South Africa
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On: Client-oriented @Mark Song : Mark, I agree.
As a project manager, you are employed by the client to help them improve their business, not to advance your own profit agenda. So, listening to the client, understanding...
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francisco, Brazil
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Consider Replacing Collaborative by Cooperative I think, instead of, collaborative, you should put cooperative, because cooperative is larger and goes beyond collaborative....
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COL SUNDER LALVANI Coach, India
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An Ideal Project Manager: Before the 4 C's I would rate leadership as the most essential characteristic of an effective PM. After all the PM is accountable for delivering the product/service at the right time, place, quantity & requisite quali...
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Mellacheruvu Adi Saasthry Director, India
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THANKS FOR ALL YOUR INPUTS ! Thank you to all of you, it pays really to enrich our thoughts, and experiences, I am delighted with such inputs, we can work more, thank you so much once again....
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Maia de Lourdes Larrea, Ecuador
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On Extra C: Care / Caring @Asad Ali : For Saasthry's 4 C's, the most important thing is to have behind all of these a high motivation of your personnel and all other people who are involved.
So I agree to add Caring.
Thanks ...
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Bergmann Business Consultant, Germany
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Caring? Project Manager must be Passionate too Talking about caring... from my point of view a projct leader must be passionately fighting for his project. Should he arrive in a project meeting with "tired eyes", what will the team think?...
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Andile Ace Kwakweni Project Manager, South Africa
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4 C's of an Ideal Project Manager Just about every "additional" comment and "counter" argument that flows from the original contribution by Mr. Saasthry, curiously, unpacks and builds on the latter beautifully. Reminds me of the Knowi...
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Alexander Weihs, Germany
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Extra C: Coach I like these 4C's and would like to suggest another one: coaching for team members and executives....
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Alberto, Spain
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The Project Manager Should Be a Good Finisher too I agree with many of above opinions. Additionally I think that the ideal project manager should be a "finisher", in other words, a person who completes the projects in all its aspects.
Ed: thanks...
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Ana Gonzalez Mexico
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Culture Matters @Roller Saint Pierre : I agree. Culture is another C even though is not a characteristic itself (Ed: Cultural Intelligence might be!).
I work for a Business Group with 15 plants around the globe and ...
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Oscar Pinto Project Manager, Portugal
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Add Extra C: Competent I would like to add another C. Competent: a competent leader possess in-depth practical and theoretical knowledge to deal with situations in a background of conceptual understanding of technologies in...
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Kerr Manager, Ireland
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Add Extra C: Consistency How about consistent? What I mean is that a PM must always stick to the project management process. Don't be tempted to become a hero or make deals with the devil.
Just stick to the process consisten...
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Maria Montero Coach, Venezuela
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The Human Part! I agree with everything said here. In my short experience with project managers I have learned that most of them are very well prepared technically, but they usually don't have the skills to deal effe...
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Oscar Tobar Consultant, Guatemala
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4C + Time, Costs and Quality I agree totally with these four fields of a PM´s behavior, but supported with knowledge of the strict observations of the main controls to reach the goals of a project: time, costs and quality.
E...
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John A. Williams Project Manager, Netherlands
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4C's are Keys to Success in Project Management It's good to see that more attention is being given to the 'soft side' (relational and situational aspects) of project management.
In my experience these aspects are the keys to success in PM rather ...
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Joel Nicaragua, Nicaragua
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On Courage @Umesh Bahadur: You are totally right. What we always find in the field are questions like: "Are you sure?", "Can you really do it?", "The risk is to high, do you really want it?"
You need to show th...
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Ana Lilly Sander Padilla, Mexico
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So.... The 12 C's of a Perfect Project Manager... I was reading all of your your comments, and I thought most additional traits that were mentioned are true. So we need to have 12 C's...
1. Communicative (incl. candid and coherent)
2. Collaborative...
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M Johnson Management Consultant, Australia
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Combine 4 C's of an Ideal Project Manager with the 7S as a Checklist I like this. Perhaps the 4 c's could be combined with McKinsey's 7 S's in a matrix to provide a checklist for project manager self assessment.
(The 7 S's are strategy, systems, structure, skills, sty...
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nan zeng, China
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Using the Cs for Selecting a Project Manager In my opinion, it is necessary to determine the features or competencies a PM should posess by taking intoi account the qualities of other managers and team members.
Being ideal is just a goal for PM...
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Anwar Saleem, Pakistan
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Caring - Passionate > Motivating @Bergmann: caring here doesn't mean pampering, caring here stands for motivating. When a leader is on the way of motivating his people, he knows he can't do it with tired eyes. Being passionate and ca...
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Reshma Sreedharan Teacher, India
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Extra C: Conscientious The 4 C's mentioned are the core of being a successful project manager.
But conscientiousness is also an important trait needed in managers as it includes self-discipline, carefulness, thoroughness, ...
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Anwar Saleem, Pakistan
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Technically Prepared - Skilled @Maria Lairet: I agree, being technically prepared or being competent is a must, but competency is only one-third of the project management.
The second one-third is knowing the strategies i.e. the po...
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Dilip Khanal CEO, Nepal
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More Project Manager Traits... It seems that we are stuck with Cs as Shaastri initiated the discussion. I think being conversant with project management tools, strong monitoring, learning from mistakes and the ability to response q...
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Bergmann Business Consultant, Germany
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Caring & Passionate @Anwar Saleem:
Yes, your are right. I agree with this meaning of 'caring' emotionality, passionately and in leadership/motivation. The project manager must be a front person, and must be motivate the...
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bhusan, India
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Essential Traits in the Form of 12 Cs @Ana Lilly Sander Padilla:
I think you summarized the discussion well in the form of 12 Cs. Each and every reaction posted here is really informative for all of us, let's use this intellectual capita...
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Heather Jones, New Zealand
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4 C's in Practice? The C's sound good in theory, but how do they actually work in practice......
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V SHRIDHAR Consultant, India
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Creating Team Spirit The 4Cs are definitely the most important qualities.
I believe also Caring & Cool are equally important.
I wish to add "team spirit " to the list. A true and successful PM will be able to lead only ...
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Paolo Mazzoni, Italy
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Managing Customer's Change Requests All interesting and valid opinions. In my experience I think one of the most valuable is the PM's ability to manage the continuous customer's attempts to change important items of the project. It's a ...
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Mahmoud, Saudi Arabia
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Catalyzation ~ Caring I would like to add Catalyzation which is very near to motivation process.
I believe it's more powerful than "caring".
Mahmoud...
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Sam Oum Director, Cambodia
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Add Extra C: Concluding Concluding is also one of the most important C's for project management...
Ed: thanks Sam, nice suggestion. Can we say Concluding is already covered in #3 Committed?...
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John Moses Manager, Nigeria
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Extra C: Current In my own opinion, the list is ending. Apart from being communicative, collaborative, committed and creative, a project manager should be CURRENT with new developments and trends in his field of profe...
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Jaap de Jonge Editor, Netherlands
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Thanks for This Nice Discussion Thanks Mr. Saasthry for the 4C's and all other contributing members for the Additional 8 C's (or even more). In my opinion this discussion of the ideal traits of a project manager was very good. To av...
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