4 Dimensions of Relational Work
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The 4 Dimensions of Relational Work of Timothy Butler and James Waldroop is presented in the HBR of June 2004. According to Butler and Waldroop, interpersonal common sense is critical in almost any area of business. Basically, Managers can boost productivity by:
No wonder most managers think they know which of their people are good at dealing with interpersonal relations and which aren't. Although this may seem obvious, Waldroop and Butler say one should distinguish between 4 types of relational interests and skills: The 4 Dimensions of Relational Work are:
These four Dimensions of Relational Work are not discrete types; a person can have great interest and skill in two or more areas or in none of them. Also scoring high in one dimension may be detrimental to other areas and to certain types of work. All 4 types of relational work contribute to the bottom line (financial capital and intellectual capital) and should be rewarded. Certain types of people will be sensitive to specific types of (non-)financial rewards. Senior Managers working on corporate strategy and financial performance are advised to remain sufficiently attentive to relational work: a business strategy is only as good as the people and teams who carry it out... Book: Timothy Butler Ph.D., James Waldroop Ph.D. - Discovering Your Career in Business Book: Patrick M. Lencioni - The Five Dysfunctions of a Team: A Leadership Fable
Compare with the 4 Dimensions of Relational Work: ERG Theory | Coaching | Mentoring | Emotional Intelligence | Leadership Pipeline | Path-Goal Theory | Six Change Approaches | Seven Habits | Seven Surprises | PAEI | Johari Window | Intervention Styles Return to Management Hub: Change & Organization | Communication & Skills | Human Resources | Leadership | Program & Project Management |
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