You are Being Watched: Psychological Targeting
🔥 A recent, technologically advanced form of
target marketing, or in fact targeting in general, is psychological targeting.
Historic Background: Psychographic Target Marketing
Psychological Targeting is somewhat similar to the earlier Psychographic Target Marketing. However, the latter was aimed at influencing SEGMENTS of people (customers, prospects, voters) based on their INTUITIVELY supposed lifestyle choices, attitudes, and opinions (as supposed by marketers). This practice does little harm and is quite helpful in targeting offers for products or services to audiences that need them.
Psychological Targeting (PT )
OK, what about this new approach? Prof. Matz recently explains that PT builds on VALIDATED (measured, exact) PSYCHOLOGICAL CONSTRUCTS that capture fundamental differences in how INDIVIDUAL people think, feel, and behave.
How does Psychological Targeting Work?
Central to PT is the use of "psychological constructs".
❗It's important to understand that these psychological constructs enable an exchange of information about you between the party collecting it and various 3rd parties who can use it in a different environment than where the info was found and for whatever purpose they deem appropriate. The most popular "PSYCHOLOGICAL CONSTRUCT" being used in research and practice is the so called "OCEAN model":
O - Openness to experience
C - Conscientiousness
E - Extroversion
A - Agreeableness
N - Neuroticism
These "Big 5" dimensions are collected about each individual person from the different apps you use, then stored using big data, and analyzed using algorithms and AI by companies like Facebook, Google and TikTok, and are then made available to buyers of this information.
How is Psychological Targeting Used?
PT is basically applied for 2 main purposes:
1. WHAT YOU FIND - Predict people's preferences for products, services, brands, political views, anything. As a simple example, extroverts are more interested in spending money in social activities, while introverts could be more interested in buying books.
2. HOW YOU CAN BE INFLUENCED - Predict people's preferences for marketing messages and communication styles.
Discussion
Using PT, your individual psychological preferences are being collected and can be used to influence you in places and situations you don't expect, without your real consent, without you knowing how it works, and without any possibility to find out what is known about you, influence it, disagree with it, and delete it.
In my opinion, there are major ethical and safety concerns for INDIVIDUALS and threats for SOCIETY as a whole, and little or no benefits at all (that is except for the big tech companies themselves).
❓Do you think it's time for regulators to step up against PT or do you see benefits for individuals and society after all?
Sources:
Matz S.C., Kosinski M., Nave G., Stillwell D.J. (2017), "Psychological targeting as an effective approach to digital mass persuasion", Proc Natl Acad Sci USA 114, 12714–12719.
Van der Linden, S. (2023), "Weapons of Mass Persuasion: Tracing the Story of Psychological Targeting on Social Media", Behavioral Scientist.
Matz S., "What Psychological Targeting Can Do", HBR Mar-Apr 2023, pp. 124-133.
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