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Measurement of DIFOTOQ
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Craig Stokoe
2
Craig Stokoe, Australia

Measurement of DIFOTOQ

I am interested in definitions and practices of measuring a KPI - DIFOTOQ
The acronym means: Delivered In Full On Time On Quality. Who can provide some information about this KPI? Thanks..

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  K.R.Ravi
2
K.R.Ravi
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On Time in Full

Customer delivery schedule and its confirmation by the supplier is only a first step in satisfying a partial list customer expectation. However it is a very important step which not only gives the confidence to buyer but also imposes a commitment internally with the supplier for meeting it.
THE CUSTOMER BECOMES MORE HAPPY AND WILL FEEL SATISFIED IF WE ARE GOING TO DELIVER FULL QUANTITY AS COMMITTED. The relationship strengthens a lot due to this on time in full compliance. While we consider quantity quality compliance to the full extent put the customer at ease to buy from us in future too continuously. Will result in repeat business. Any organisation should all the time strive to achieve this parameter without fail.

 

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More on CSFs and KPIs
Summary Discussion Topics
topic Objectives and Key Results (OKR)
🔥 What is the Current Role of KPIs in your Company?
topic Difference Between a KPI and a KRA?
topic Spider Web Visualization of Key Success Factors
topic How to derive Key Performance Indicators (KPIs)?
topic BSC Difference Between CSF and Goals
topic Critical Success Factors (CSFs) versus Balanced Scorecard
topic Applicability of KPIs and CSFs in Small Organizations
topic Top KPIS for Pharma Supply Chains
topic Aims versus Goals versus Objectives in Strategic Management
topic Usages of Key Performance Indicators (KPIs)
👀Measurement of DIFOTOQ
Special Interest Group
Knowledge Center

CSFs and KPIs


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