Zero Defects

Knowledge Center

Summary, forum, best practices, expert tips and information sources.

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Summary

What is Zero Defects?

Zero Defects is a motivational program designed to improve equality and encourage error-free performance by appealing to the individual employee’s pride of workmanship.

It is a performance standard methodology and quality philosophy invented by Philip B. Crosby that states if people commit themselves to watching details and avoiding errors, they can move closer to the goal of zero.

Special Interest Group

Zero Defects Special Interest Group.

Special Interest Group (141 members)

Forum

Forum about Zero Defects.

🔥	History of Zero Defects The conceptual development of Zero Defects started the Quality Revolution of the 80's. In fact, quite a few of the quality programs today have their roots in the skunkworks at PCA. Take SixSigma for i... 0