What is Organizational DNA?
Organizational DNA is a metaphor coined by consultancy firm
Booz Allen Hamilton for the underlying factors that collectively determine how an organization is defined, put together and behaves (its “personality”), and that help explain its ability to thrive (performance).
It is made out of 4 building blocks, which combined largely
determine how an organization behaves, and whether it can achieve results:
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Decision Rights. The underlying mechanics of how decisions are truly made. Who decides what... really... and how?
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Information. Accurate and available information is needed. How is performance measured? How are activities coordinated,
and how is knowlegde transferred? Without accurate and available information, decision-makers cannot make quick, smart moves in
the marketplace, and employees don’t receive the recognition—either positive or negative—that their actions merit. Bad information
has a powerful negative effect on the other DNA building blocks—particularly decision rights and motivators.
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Motivators. Money and all of the objectives, incentives, and career opportunities that prompt people to care and achieve.
What objectives, incentivesm and career alternatives do people have? These rewards, both financial and non-financial, can
encourage individuals to align their goals with those of the organization and pursue them in earnest…or they can, however
inadvertently, stimulate counterproductive behaviors by driving a wedge between self-interest and the good of the organization.
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Structure. This should be the capstone, not the cornerstone, of most reorganization efforts. What does the overall
organizational model look like, including the "lines and boxes" on the organizanation chart?
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Cases of Organizational DNA. Examples
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Introduction Into Organizational DNA Organizational DNA, Four Building Blocks, Seven Organization Types Introduction into Organizational DNA
This presentation provides an introduction into Organizational DNA and includes th...
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Compare also: 7-S Framework
| Sustainable
Competitive Advantage
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